Moana Eriha

Group Executive Reservations Coordinator at Pullman Melbourne Albert Park
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Experience

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Group Executive Reservations Coordinator
      • Apr 2023 - Present

      Group Executive Reservations Coordinator for two Hotels in one site location for conference and Events. Assisting with group reservations for Corporate Groups to Sporting organisations. Group Executive Reservations Coordinator for two Hotels in one site location for conference and Events. Assisting with group reservations for Corporate Groups to Sporting organisations.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Reservations & Events Coordinator
      • May 2022 - Mar 2023

      Daily reservations duties for all LK Hospitality restaurants and event spaces via Opentable, Qaundoo, Priava, phone and email correspondence. External and internal operations for all booking reservation system and phone systems. Daily reservations duties for all LK Hospitality restaurants and event spaces via Opentable, Qaundoo, Priava, phone and email correspondence. External and internal operations for all booking reservation system and phone systems.

  • Stokehouse pasta Bar
    • Melbourne, Victoria, Australia
    • Reservations Coordinator
      • Feb 2022 - May 2022

      Daily reservations for individual or group bookings via the seven rooms system for the two restaurant locations at Stoke House. Daily reservations for individual or group bookings via the seven rooms system for the two restaurant locations at Stoke House.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Representative
      • Apr 2019 - Jan 2022

      Corporate and International Tour groups Hotel. Daily Front and back-office duties. Receptionist tasks of checking in and checking out guests. Customer service via phone, emails, third party websites and interaction with guests. Updating of reservations from contracted groups and Indvidual bookings. Time of employment View Hotel was contracted with the Victoria Health Department to assist as a Pandemic hotel during covid in Victoria state. Corporate and International Tour groups Hotel. Daily Front and back-office duties. Receptionist tasks of checking in and checking out guests. Customer service via phone, emails, third party websites and interaction with guests. Updating of reservations from contracted groups and Indvidual bookings. Time of employment View Hotel was contracted with the Victoria Health Department to assist as a Pandemic hotel during covid in Victoria state.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Assistant
      • Jan 2017 - Apr 2019

      Section waiter for fine dining evening service for No35 restaurant venue of a 4 star Hotel. Customer service and daily operations for all Food & Beverage operations, events and buffet breakfast, lunch services Administration duties in conference and events introduced at the end of employment with company. Section waiter for fine dining evening service for No35 restaurant venue of a 4 star Hotel. Customer service and daily operations for all Food & Beverage operations, events and buffet breakfast, lunch services Administration duties in conference and events introduced at the end of employment with company.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Bartender
      • May 2016 - Jan 2017

      Daily operations for the Bar in 4star Hotel. Customer service and daily operations for all Food & Beverage operations, events and buffet breakfast services. Daily operations for the Bar in 4star Hotel. Customer service and daily operations for all Food & Beverage operations, events and buffet breakfast services.

    • Bartender
      • Nov 2013 - Feb 2016

      High international Tourist Island resort. Luxury Guest Resort. Customer service and food operations for daily tourist guests and resort guests. Ranging to 2 guests to 2,000 plus a day for tourism on The Great Barrier Reef. High international Tourist Island resort. Luxury Guest Resort. Customer service and food operations for daily tourist guests and resort guests. Ranging to 2 guests to 2,000 plus a day for tourism on The Great Barrier Reef.

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Food And Beverage Assistant
      • Nov 2012 - Nov 2013

      High daily volume tourist location in Tower Hill London. Bartender and food & Beverage assistant for all Bodean London Locations. Working daily and evening operations to guests' sizes of 2 to 1000 guests. Working in customer service and Food & Beverage Operations. High daily volume tourist location in Tower Hill London. Bartender and food & Beverage assistant for all Bodean London Locations. Working daily and evening operations to guests' sizes of 2 to 1000 guests. Working in customer service and Food & Beverage Operations.

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Bartender
      • Nov 2011 - Nov 2012

      High daily volume tourist location in central London. Bartender working daily and evening operations to guests' sizes of 2 to 1000 guests. Working in customer service and Food & Beverage Operations. High daily volume tourist location in central London. Bartender working daily and evening operations to guests' sizes of 2 to 1000 guests. Working in customer service and Food & Beverage Operations.

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Assistant
      • Oct 2010 - Nov 2011

      40 Villa 5star Luxury Island Resort. Daily services of all Food & Beverage operations for all guests. Silver service for all guests' requests. 40 Villa 5star Luxury Island Resort. Daily services of all Food & Beverage operations for all guests. Silver service for all guests' requests.

    • Australia
    • Restaurants
    • Bartender
      • May 2010 - Oct 2010

      Winter Alphine Resort of Mount Hotham Victoria Australia. Daily cafe operations and evening bar service for the resort guests of Mount Hotham Winter Alphine Resort of Mount Hotham Victoria Australia. Daily cafe operations and evening bar service for the resort guests of Mount Hotham

    • Semiconductor Manufacturing
    • 100 - 200 Employee
    • Food And Beverage Assistant
      • Oct 2008 - Mar 2010

      Daily cafe venue and dining establishment in the evenings. Customer service and daily food operaitons. Daily cafe venue and dining establishment in the evenings. Customer service and daily food operaitons.

    • New Zealand
    • Hospitality
    • Food And Beverage Assistant
      • Jul 2007 - Aug 2008

      Luxury 10 room Boutique Hotel in centre of Queenstown Township. Silver service dining and 5star luxury Hotel service. Luxury 10 room Boutique Hotel in centre of Queenstown Township. Silver service dining and 5star luxury Hotel service.

    • New Zealand
    • Recreational Facilities
    • Bartender
      • Sep 2006 - Oct 2007

      Skycity Casino in the central of Queenstown. Bartending in a commercial gaming environment in New Zealand gambling gaming laws. Customer service with drinks services in a late evening environment in a international tourist township. Skycity Casino in the central of Queenstown. Bartending in a commercial gaming environment in New Zealand gambling gaming laws. Customer service with drinks services in a late evening environment in a international tourist township.

    • New Zealand
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Bartender
      • Nov 2004 - Mar 2006

      High daily volume tourist location overlooking the Queenstown Township. Bartender and food & Beverage assistant for all Food & Beverage Departments for Skyline Queenstown. Working daily and evening operations to guests' sizes of 2 to 1000 guests. Working in customer service and Food & Beverage Operations. High daily volume tourist location overlooking the Queenstown Township. Bartender and food & Beverage assistant for all Food & Beverage Departments for Skyline Queenstown. Working daily and evening operations to guests' sizes of 2 to 1000 guests. Working in customer service and Food & Beverage Operations.

    • New Zealand
    • Travel Arrangements
    • 1 - 100 Employee
    • Chair Lift Operator
      • May 2004 - Oct 2004

      Winter Alphine Resort in the North Island of New Zealand. Lift operations for Whakapapa Ski fields and customer service duties for daily operations. Winter Alphine Resort in the North Island of New Zealand. Lift operations for Whakapapa Ski fields and customer service duties for daily operations.

    • New Zealand
    • Travel Arrangements
    • 1 - 100 Employee
    • Ski Field Lift Operator
      • May 2003 - Sep 2003

      Winter Alphine Resort in the North Island of New Zealand. Lift operations for Whakapapa Ski fields and customer service duties for daily operations. Winter Alphine Resort in the North Island of New Zealand. Lift operations for Whakapapa Ski fields and customer service duties for daily operations.

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