Dynamics 365 F&O Technical Consultant

• Jun 2023 - Present

Microsoft AX Developer

• Jul 2021 - May 2023

-Analyze and troubleshoot ERP system issues reported by end-users.-Maintain reports used by AX system users.-Stay current with technological developments and trends, and recommends ways for the company to - take advantage of new technology.-Understand the business requirements from the department manager to implement the changes.-Provides technical support in the areas of ERP (Enterprise Resource Planning) systems administration.-Customize SSRS Reports in Ax 2012.-Created new classes and customized the standard classes.-Customized standard AX forms and classes to suit business needs.-Worked on Security.-Designing of new Forms, Tables, Jobs, and other AOT Objects suiting the technical requirements. Show less

System Engineer

• Jan 2019 - Jul 2021

-Plan and implement new systems.-Manage and monitor all installed systems and infrastructure.-Performed all systems administration duties, including configuration and maintenance of network services such as Domain Controller, SCCM, DHCP, DNS, Exchange 2013, and SQL Server.-Perform data backups and disaster recovery operations with QNAP.-Configure and manage Fortigate firewall and Kaspersky antivirus Server.-Modifying and administration of IT assets inventory based on PHP & MYSQL.-Troubleshooting & Administration Exchange server 2013. Show less

IT Engineer

• Mar 2018 - Oct 2020

- Built Network Infrastructure. - Configure and manage Domain Controller, DHCP, DNS and Group Policy. - Configure and manage Sophos firewall. - Configure and manage Storage. - Backup plane with Symantec exec. - Configure and manage antivirus Server. - Configure and manage 3cx software IP PBX. - Built Network Infrastructure. - Configure and manage Domain Controller, DHCP, DNS and Group Policy. - Configure and manage Sophos firewall. - Configure and manage Storage. - Backup plane with Symantec exec. - Configure and manage antivirus Server. - Configure and manage 3cx software IP PBX.

IT Engineer

• Jun 2016 - Feb 2018

- Install, configure and manage FTP server, VPN server, Print Server, File Server and Active Directory. - Install,configure and manage Exchange Server 2010 - Configure and manage Sophos XG (Firewall) - Manage Fenevision server (manufacturing system) - Install, configure and manage Citadel mail server (Linux) with Centos 7 - Troubleshooting & Administration of Mail Routing / Mail Flow. - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Show less

IT Engineer

• Jan 2014 - Jun 2016

- Built Network infrastructure. - Manage Active Directory, TMG, and Exchange server. - Troubleshooting & Administration of Mail Routing / Mail Flow. - Configure and manage Mikrotik router board - Create User accounts, Emails, Group policy - Installation, configuration, and maintenance of PCs and operating systems. - Troubleshooting computer hardware, software, and printer issues. - Managing and maintaining LAN/WAN networks. - Support more than 45 branches. - Installing RMS (Retail Management System) for Server and Clients. Show less

IT Specialist

• Jun 2012 - Jan 2014

- Manage Domain Controller, Active Directory and Group Policy for the Network users account and - manage Symantec Antivirus Server. - Taking part in building the Network infrastructure of Mustafa El Sallab Company. - Troubleshooting computers hardware, software, and printers issues. - Managing and maintaining LAN/WAN networks - Manage Domain Controller, Active Directory and Group Policy for the Network users account and - manage Symantec Antivirus Server. - Taking part in building the Network infrastructure of Mustafa El Sallab Company. - Troubleshooting computers hardware, software, and printers issues. - Managing and maintaining LAN/WAN networks