SME - Service Assurance

• Feb 2023 - Present

Project Manager - Wholesale Service Management Center (WSMC) – STC

• Nov 2016 - Jan 2023

• Manage the communications on operation level for STC-WBU customers and Partners for all STC-WBU services with different STC NOCs/teams (More than 180 Operators, Carriers, back whole providers, Service Providers, Content providers National and International). • c and coordinate the communication for IBS, Site Sharing and technical issues between STC and Other Local Operator (OLO) in the kingdom of Saudi Arabia. • Manage and monitor STC traffic on eight submarine cables and coordinate with different submarines NOC for any activities and incidents. • Management Reporting and presentations (Daily, Weekly, Monthly and ADHOC) More Responsibilities in WSMC: a. Managing the WSMC team and make the Dusty Roster for the team, WSMC has 20-person team member. b. Managing and creating the Process for different service and also the OLA between WSMC and other STC teams. Show less

Project Manager – Site Acquisition - Ericsson (STC account)

• Aug 2016 - Oct 2016

 Responsibilities were: • Analysis, study and plan the project scope with RF, transmission and Civil teams. • Schedule and execute the scope according to the customer requirement. • Report the status and reviews (scope, resource, etc.….). • Attend the meetings with the customer to discuss work progress. • Secure all needed Hand Over from the third party and Hand Over the site location to start civil work and build the Network • Manage the teams (vendor& Partner) to achieve the committed targets. • Manage and follow the teams to close all documents related to the scope. • Attend meetings in regions with STC regions managers and other government department’s managers to close the scope and solve the problems. Show less

Site Acquisition Manager and Assistant Rollout Manager in USF-9 project - Nokia (STC account)

• Jan 2015 - Jun 2016

 Responsibilities were:• Analysis of, study and plan the project scope with RF, transmission and Civil teams. • Schedule and execute the scope according to the customer requirement.• Report the status and reviews (scope, resource, etc.….).• Attended weekly meeting with the customer to discuss work progress. • Secured all needed Hand Over from the third party and Hand Over the site location to start civil work and build the Network • Managed the teams (vendor& Partner) to achieve the committed targets.• Managed and follow the teams to close all documents related to the scope.• Attended meetings in regions with STC regions managers and other government department’s managers to close the scope and solve the problems. Show less

Telecom Implementation Manager - Nokia Siemens Networks NSN (STC project)

• Feb 2011 - Dec 2014

 Responsibilities were:• Analysis of, study and plan the project scope.• Scheduled and executed the scope according to the customer requirement.• Reported the status and reviews (scope, resource, etc.….).• Attended weekly meeting with the customer to discuss work progress.• Secured all needed Materials for Installation.• Managed the teams (Vendor & Partner) to achieve the committed targets.• A technically support subcontractor is the case of technical problems.• Followed the sites acceptance and invoicing. Show less

Zone Manager - Nokia Siemens Networks (Zain project)

• Jun 2008 - Jan 2011

 Responsibilities were: • Managed Indoor Building Solutions (IBS) Projects. • Managed and delivered the expectations on 3G expansions. • Managed Hajj project zones yearly. • Launched Zain 2G/ 3G access networks in Hajj (Makkah) areas. • Followed up the activities of the projects. • Prepared the weekly and monthly work plan. • Arranged the materials for the Project. • Arranged the Documents related to the project. • Prepared weekly and daily progress reports in terms of achievement. • Notified the customer with daily feedback and reports about the daily progress. • Followed up the block issues. • Ensured that work activities are carried out according to the pre-set performance goals, and to suggest any necessary actions to the direct supervisor. • Scheduled the survey, acceptance, and test for the sites. • Managed and evaluated the performance of sub-contractors. • Delivered implementation and integration process flowcharts. • A technically support for Flexi WCDMA BTS, Flexi EDGE and Ultra BTS Show less

Telecom Engineer - HATCO Com. KSA

• Apr 2005 - May 2008

 Responsibilities were: • Operation and maintenance project senior engineer and team leader and coordinator (STC Hajj-1428 maintenance project). • SDH Re-homing project senior engineer and team leader and coordinator (STC Hajj-1428 re-homing project). • Network Implementation project senior engineer and team leader and coordinator (STC Hajj-1428 project). • PO3 Nokia- STC project: o Installation and Integration of new and expanded NOKIA GSM Edge BTS, Ultra BTS, and Metro BTS. o NOKIA Flexi and Metro Hopper microwave MW devices installation and alignment for new sites. o Circuit Work Order (CWO) test (NOKIA, Lucent, Harris, Huawei, and P-com). o Troubleshooting and clearing the sites to handover to STC. • Lap D Project. Supervisor engineer on performing CWO and EDAP, Traffic channels and signaling to relocate for Nokia equipment in STC network. • Traffic Transfer: Supervisor engineer on traffic transferring microwave MW devices for expansion. • Dismantling project: Supervisor engineer on dismantling old microwave devices after traffic transfer. • STC Hajj-1427 Project. • Huawei 3G Project: STC 3G project in Eastern area. • Huawei RF survey and design for new sites for STC GSM Network. • Mobily new sites (L+1) phase survey and site acquisition. Show less