Experience

Black Coffee Northwest

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Team Lead / Coffee Trainer

  • Sep 2022 - Present

  As one of the Team Leads at Black Coffee, my responsibilities include; general day-to-day operations including checking skills, implementing safe, efficient practices, picking up orders/ supplies for the cafe, helping with the needs of vendors during our Saturday market, answering calls/ documenting messages, training on espresso, and non-espresso beverages. I work with customers by crafting espresso beverages, handling food, and cash, and answering questions. For 8 weeks of the year, I work as the Barista Trainer for our Grounded student internship program by teaching students customer service skills, coffee knowledge, and symbols for labeling cafe beverages. Show less


Freelance Photographer
• United Kingdom
• Photography
• 1 - 100 Employee
• Photographer

  • Jan 2022 - Present


Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Nov 2021 - Sep 2022

  Boston, MA - Seattle, WA (Transfer) In this role, I open and close which involves handling cash and other front of house obligations such as answering questions, greeting guests, answering the phone and upholding Starbucks’ mission statement by being kind and welcoming to all. I craft espresso, tea, and non-caffiene beverages in a fast-paced environment, cook food, open/close bar, do dishes, clean/set-up the cafe, and prep sauces/syrups and other food-related items. Boston, MA - Seattle, WA (Transfer) In this role, I open and close which involves handling cash and other front of house obligations such as answering questions, greeting guests, answering the phone and upholding Starbucks’ mission statement by being kind and welcoming to all. I craft espresso, tea, and non-caffiene beverages in a fast-paced environment, cook food, open/close bar, do dishes, clean/set-up the cafe, and prep sauces/syrups and other food-related items.


Bar West
• United Kingdom
• Recreational Facilities
• Lead Host

  • May 2021 - Aug 2021


Little River Cafe

• United States
• Restaurants

• Management

  • Apr 2021 - Aug 2021

  My responsibilities include opening/closing espresso, working with customers, taking orders, running orders, making lattes with art, serving ice cream, preparing sandwiches, cultivating a good learning environment, till counts, stock counts, delegating responsibilities, training baristas with/without experience following and informing employees on covid-19 protocols and making sure the cafe succeeds requirements. My responsibilities include opening/closing espresso, working with customers, taking orders, running orders, making lattes with art, serving ice cream, preparing sandwiches, cultivating a good learning environment, till counts, stock counts, delegating responsibilities, training baristas with/without experience following and informing employees on covid-19 protocols and making sure the cafe succeeds requirements.



Clinique

• Personal Care Product Manufacturing
• 700 & Above Employee

• Clinique Consultant

  • Jan 2021 - Apr 2021

  Being in charge of Sales for Clinique puts me as a beauty counter manager. This is where I stock merchandise, shift planograms, end-caps, and featured items. To keep reliable and repetitive customers, I focus on cultivating my business around building relationships with customers. I do this by spending time to understand exactly what they are looking for, analyzing their skin type, and finding products that make them feel beautiful so they purchase products they’ll love. I also broadcast on media platforms to intrigue future customers and keep current ones excited about new releases. I schedule follow-up appointments to see how people are enjoying their products with no additional fee. Show less



Banh Mi Up

• United States
• Restaurants

• Coffee Consultant

  • 2021 - 2021

  I was given an unfinished vision by the owner of Banh Mi Up and had the creative flexibility to create handmade syrups, flavors, and beverages for their menu. I researched espresso machines and other equipment that would be needed, began a stock list for the ingredients and trained Banh Mi Up employees on how to craft each beverage. I sold each beverage recipe individually and sold a total of 2 drinks for their smaller menu. I was given an unfinished vision by the owner of Banh Mi Up and had the creative flexibility to create handmade syrups, flavors, and beverages for their menu. I researched espresso machines and other equipment that would be needed, began a stock list for the ingredients and trained Banh Mi Up employees on how to craft each beverage. I sold each beverage recipe individually and sold a total of 2 drinks for their smaller menu.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Prep/ Cook/ Line Staff

  • Aug 2020 - Dec 2020

  As Prep I would stock items, cook bulk items such as rice, wash, cut, label produce, and move items from and to the walk-in. As a cook I would cook hot food such as meats, beans, vegetables. This position also required prepping meats by cutting, shredding and marinating them for the next day. As Line I was working with customers by answering questions, helping with dietary restrictions, maintaining sanitary conditions, and working to make Chipotle a helpful and enjoyable experience by following the company's Throughput statement for customers. Show less



One Cup Coffee

• United Kingdom
• Food and Beverage Manufacturing

• Administration/Barista

  • Jun 2019 - Aug 2020

  As a Barista I was responsible for opening and closing the Cafe, dialing in shots, crafting beautiful lattes with latte art, and building relationships with customers. As Admin I worked with finance which includes reviewing till counts, placing orders for the shop, and solving discrepancies in the budget. I created the seasonal drinks for the menu, trained new hires, reached out to potential vendors, purchased and picked up stock for the shop, and helped with events and musicals at our second location on 85th and Greenwood (The Stage Door). Show less



Daniels Broiler - SLU

• Hostess

  • Mar 2019 - Jul 2019

  My position was to assist the Lead at the Front Desk by scheduling dine-in services, and take-out. I communicated special events such as birthdays, proposals, and anniversaries to servers. I facilitated communication between customers and other staff members. I’d service guests by taking them to their tables and periodically checking in, maintaining health guidelines, carrying their drinks, and food from the bar, checking coats, presenting our prime steaks, and giving them a tour of what we carried and the quality of the meat. I kept the restaurant tidy, and guided customers efficiently and respectfully. Show less