Mo Ansari
Client Service Manager at Source2- Claim this Profile
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English -
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Moroccan Arabic -
Topline Score
Bio
Credentials
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Secret Security Clearance
United States Department of Defense
Experience
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Source2
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Client Service Manager
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May 2021 - Present
• Lead all aspects of multiple clients, driving strategic partnerships, and providing comprehensive recommendations • Develop strong client relationships and ensure client satisfaction • Manage multiple teams of Account Managers & Recruiters • Establish goals, manage performance, support career development and balance workloads • Direct daily activities to make good on commitments and exceed goals • Proactively uncover potential issues and opportunities • Lead all aspects of multiple clients, driving strategic partnerships, and providing comprehensive recommendations • Develop strong client relationships and ensure client satisfaction • Manage multiple teams of Account Managers & Recruiters • Establish goals, manage performance, support career development and balance workloads • Direct daily activities to make good on commitments and exceed goals • Proactively uncover potential issues and opportunities
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UES
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United States
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Construction
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400 - 500 Employee
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Corporate Recruiter
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Dec 2020 - May 2021
• Coordinate recruiting and new candidate sourcing needs on an ongoing basis by consulting with management • Manage and build candidate pipelines to support numerous requisitions that cover a multitude of skill sets and functions • Locate qualified, potential applicants using databases or online job posting boards • Provide detailed interview notes along with hiring recommendations to hiring managers • Deliver best-fit candidates to Hiring Managers in a timely fashion • Maintain… Show more • Coordinate recruiting and new candidate sourcing needs on an ongoing basis by consulting with management • Manage and build candidate pipelines to support numerous requisitions that cover a multitude of skill sets and functions • Locate qualified, potential applicants using databases or online job posting boards • Provide detailed interview notes along with hiring recommendations to hiring managers • Deliver best-fit candidates to Hiring Managers in a timely fashion • Maintain periodic activity, pipeline, and outcome reporting Show less • Coordinate recruiting and new candidate sourcing needs on an ongoing basis by consulting with management • Manage and build candidate pipelines to support numerous requisitions that cover a multitude of skill sets and functions • Locate qualified, potential applicants using databases or online job posting boards • Provide detailed interview notes along with hiring recommendations to hiring managers • Deliver best-fit candidates to Hiring Managers in a timely fashion • Maintain… Show more • Coordinate recruiting and new candidate sourcing needs on an ongoing basis by consulting with management • Manage and build candidate pipelines to support numerous requisitions that cover a multitude of skill sets and functions • Locate qualified, potential applicants using databases or online job posting boards • Provide detailed interview notes along with hiring recommendations to hiring managers • Deliver best-fit candidates to Hiring Managers in a timely fashion • Maintain periodic activity, pipeline, and outcome reporting Show less
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Real Thread
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United States
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Apparel & Fashion
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1 - 100 Employee
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Human Resources Manager
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Sep 2019 - Dec 2020
• Oversee talent acquisition strategies, employee onboarding & training, performance management, employee relations, and employee engagement • Create and implement office policies by establishing standards and procedures • Manage day-to-day office operations • Maintain technology resources such computers, software, equipment, etc • Ensure HR plans align with mission and business objectives
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Account Manager
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Nov 2018 - Sep 2019
• Guide customers through the entire ordering process • Developed a strong relationship with customers and provide detailed and accurate recommendations • Meet customer expectations and helped turn their visions into reality • Identified critical concerns and develop timely processes/solutions according to customer needs and objectives
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Source2
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Account Manager
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Jun 2017 - Nov 2018
• Identified critical concerns and develop timely processes/solutions according to client needs and objectives • Directed daily activities to make good on commitments and exceed goals • Developed a strong relationship with client contacts and provide detailed and accurate recommendations • Proactively uncovered potential issues and opportunities • Managed a team of 5 recruiters • Communicated with 60+ hiring managers, executive leadership, and HR Leadership weekly
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Recruiter
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Aug 2016 - May 2017
• Efficiently reviewed resumes and identified the most qualified candidates to move forward in the evaluation process • Contacted, booked, and confirmed interview times with candidates via phone and email • Conducted phone interviews • Provided detailed and accurate interview notes along with hiring recommendations to client contacts • Communicated progress and coordinated changes with clients and candidates • Managed candidates and workload through an applicant tracking system
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U.S. Air Force Reserve
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United States
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Armed Forces
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700 & Above Employee
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Human Resources Manager - Staff Sergeant
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Sep 2012 - Sep 2018
• Responsible for all personnel accountability • Implemented approved policies, directives, and programs • Provided counseling to subordinates on professional development and opportunities available in the Air Force • Initiated and maintain personnel records of military members • Provided guidance and direction for subordinates to accomplish their assigned responsibilities • Properly allocated resources and effectively complete mission requirements by thoroughly utilizing… Show more • Responsible for all personnel accountability • Implemented approved policies, directives, and programs • Provided counseling to subordinates on professional development and opportunities available in the Air Force • Initiated and maintain personnel records of military members • Provided guidance and direction for subordinates to accomplish their assigned responsibilities • Properly allocated resources and effectively complete mission requirements by thoroughly utilizing military personnel data systems Show less • Responsible for all personnel accountability • Implemented approved policies, directives, and programs • Provided counseling to subordinates on professional development and opportunities available in the Air Force • Initiated and maintain personnel records of military members • Provided guidance and direction for subordinates to accomplish their assigned responsibilities • Properly allocated resources and effectively complete mission requirements by thoroughly utilizing… Show more • Responsible for all personnel accountability • Implemented approved policies, directives, and programs • Provided counseling to subordinates on professional development and opportunities available in the Air Force • Initiated and maintain personnel records of military members • Provided guidance and direction for subordinates to accomplish their assigned responsibilities • Properly allocated resources and effectively complete mission requirements by thoroughly utilizing military personnel data systems Show less
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Expedia Group
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United States
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Software Development
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700 & Above Employee
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Concierge
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Jan 2014 - Aug 2016
• Built rapport with the guest and assisted in selecting the product that matches their needs • Provided each guest with a professional and courteous greeting and outstanding guest service • Assist Senior Associates and Managers in training entry level associates • Met and exceeded established sales targets in a commissioned environment • Asked the right questions in order to identify any issues that were an obstacle for guests • Followed up with individual customers or suppliers… Show more • Built rapport with the guest and assisted in selecting the product that matches their needs • Provided each guest with a professional and courteous greeting and outstanding guest service • Assist Senior Associates and Managers in training entry level associates • Met and exceeded established sales targets in a commissioned environment • Asked the right questions in order to identify any issues that were an obstacle for guests • Followed up with individual customers or suppliers until issues were resolved Show less • Built rapport with the guest and assisted in selecting the product that matches their needs • Provided each guest with a professional and courteous greeting and outstanding guest service • Assist Senior Associates and Managers in training entry level associates • Met and exceeded established sales targets in a commissioned environment • Asked the right questions in order to identify any issues that were an obstacle for guests • Followed up with individual customers or suppliers… Show more • Built rapport with the guest and assisted in selecting the product that matches their needs • Provided each guest with a professional and courteous greeting and outstanding guest service • Assist Senior Associates and Managers in training entry level associates • Met and exceeded established sales targets in a commissioned environment • Asked the right questions in order to identify any issues that were an obstacle for guests • Followed up with individual customers or suppliers until issues were resolved Show less
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Nike
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Feb 2012 - Jan 2014
• Kept consumers priority by creating a positive environment through efficient and connecting service • Assisted with operational tasks and line management at cash wrap • Prepared to merchandise new product on sales floor according to store map and colorways during floor set • Utilize customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales • Ensured accuracy in price changes and categories on sales floor • Kept consumers priority by creating a positive environment through efficient and connecting service • Assisted with operational tasks and line management at cash wrap • Prepared to merchandise new product on sales floor according to store map and colorways during floor set • Utilize customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales • Ensured accuracy in price changes and categories on sales floor
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Ralph Lauren
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United States
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Apparel & Fashion
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700 & Above Employee
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Sales Associate
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Sep 2010 - Apr 2012
• Kept consumers priority by creating a positive environment through efficient and connecting service • Consistently met sales goals • Maintained visual standards and product placement for a premium presentation • Assisted with operational tasks and line management at cash wrap • Kept consumers priority by creating a positive environment through efficient and connecting service • Consistently met sales goals • Maintained visual standards and product placement for a premium presentation • Assisted with operational tasks and line management at cash wrap
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Education
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2014 - 2017
Community College of the Air Force
Human Resources Management -
2014 - 2018
Valencia College
General Studies -
2016 -
Airman Leadership School
Management
Community
