Mohamed Elamin

IT Support Specialist at Lime Energy
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • English -
  • Arabic -

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Bio

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Theresa Rampino

I have had the pleasure of instructing Mr. Elamin during his time at James J. Ferris High School. While learning Financial Literacy , I found him to be a hard working student. He would not hesitate to ask questions to ensure assignments were completed to my high standard. Assignments were always submitted, on, or before the due date. Mohamed always displays exemplary manners. He took the initiative to help classmates struggling with their work, on many occasions. He is always on time, rarely absent. His grades reflect his ambition, intellect and determination to be a success in and out of school. He will be a great addition to any team.

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Credentials

  • Futsal Soccer Referee
    United States Soccer Federation
    Dec, 2016
    - Nov, 2024
  • Grade 8 Soccer Referee
    United States Soccer Federation
    Feb, 2016
    - Nov, 2024

Experience

    • United States
    • Renewables & Environment
    • 100 - 200 Employee
    • IT Support Specialist
      • Mar 2018 - Present

      • Work with IT Management to constantly monitor and improve delivery of IT Systems and support • Perform installation and maintenance of current and new software systems • Act as desktop support in regard to computer problems related to Windows OS and Mac OS X • Perform laptop, desktop and printer hardware troubleshooting and repair • Coding invoices/asset management • Understand, analyze and research technical problems • Active Directory and Group Policy management including management of Apple devices through AirWatch. Show less

    • United States
    • Media Production
    • 700 & Above Employee
    • IT Operations Intern
      • Jun 2017 - Aug 2017

      • Provide first and second level support for PC/Mac users via Remote Management and/or client workstation field visit. • Create/Manage Active Directory user accounts and Microsoft Exchange mailboxes, distribution lists and shared calendars. • Set-up Audio/Visual systems for conferencing and employee meetings • Ticket resolution and closure using the Spiceworks web application • Performs upgrades and implementation of new technologies. • Software deployment and remote access using the Novell Zenworks application Show less

    • IT Helpdesk Administrator
      • Jan 2015 - May 2017

      • Assist with basic hardware and software troubleshooting as needed. • Assist with basic networking issues (Windows Networking, TCP/IP). • Install, Maintain, and Upgrade computer hardware and software. • Install, configure and update Operating Systems and Application Software. • Monitor use of system resources, and network devices. • Document process & procedures. • Verifying completion of scheduled jobs. • Assist with basic hardware and software troubleshooting as needed. • Assist with basic networking issues (Windows Networking, TCP/IP). • Install, Maintain, and Upgrade computer hardware and software. • Install, configure and update Operating Systems and Application Software. • Monitor use of system resources, and network devices. • Document process & procedures. • Verifying completion of scheduled jobs.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Exception Processing Intern
      • Oct 2013 - Aug 2014

      • Performed a variety of operational tasks • Processed updates to client accounts (interpreting and handling exceptions) • Investigated and corrected errors in client accounts • Worked closely under VP in a number of projects to gather and compile data / create reports • Performed a variety of operational tasks • Processed updates to client accounts (interpreting and handling exceptions) • Investigated and corrected errors in client accounts • Worked closely under VP in a number of projects to gather and compile data / create reports

Education

  • New Jersey Institute of Technology
    Bachelor of Science (B.S.), Information Technology
    2016 - 2018
  • New Jersey City University
    Information Technology, 3.8 GPA
    2014 - 2016
  • James J. Ferris
    High School
    2010 - 2014

Community

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