Mayamiko Msangaambe

Call Center Specialist at ESCOM Malawi Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Lilongwe, Central Region, Malawi, Malawi, MW
Languages
  • English Professional working proficiency

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Credentials

  • HTML
    Sololearn
    Feb, 2022
    - Sep, 2024
  • Business Communications
    HP LIFE
    Dec, 2021
    - Sep, 2024
  • Research Ethics Training
    FHI 360
    Jun, 2021
    - Sep, 2024
  • The Fundamentals of Digital Marketing
    Google Digital Skills For Africa
    Apr, 2021
    - Sep, 2024

Experience

  • ESCOM Malawi Limited
    • Malawi
    • Electric Power Transmission, Control, and Distribution
    • 1 - 100 Employee
    • Call Center Specialist
      • Nov 2022 - Present

      I provide prompt, courteous and effective customer service and support to ensure that customers have a positive experience with ESCOM’s services. I provide prompt, courteous and effective customer service and support to ensure that customers have a positive experience with ESCOM’s services.

  • Youth Wave Malawi
    • Malawi
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Communications Officer
      • Jan 2021 - Nov 2022

      Developed and executed comprehensive communication strategies that effectively engaged stakeholders, built a strong digital presence, increased recognition and support for Youth Wave and its mission, advanced its objectives, and promoted a positive public and media image for the organization. Developed and executed comprehensive communication strategies that effectively engaged stakeholders, built a strong digital presence, increased recognition and support for Youth Wave and its mission, advanced its objectives, and promoted a positive public and media image for the organization.

  • MADIA Communication Consultants
    • Malawi
    • Advertising Services
    • Creative Marketing Specialist
      • Jan 2020 - Jun 2022

      Is the founder and current CEO of the IMC company "MADIA Communication Consultants".

    • Business Development Specialist
      • Jan 2020 - Jan 2021

  • FHI 360
    • United States
    • International Trade and Development
    • 700 & Above Employee
    • Research Assistant
      • May 2020 - Jun 2021

      Responsible for obtaining concents, maintaining data collection files, scheduling interviews and conducting interviews and reporting to Supervisor. Responsible for obtaining concents, maintaining data collection files, scheduling interviews and conducting interviews and reporting to Supervisor.

  • Society Of Business Communication Students (SOBCS)
    • Vice President
      • Jun 2018 - Jan 2020

      was responsible for providing assistance to the the president and other society officers officers in completing their duties. I also effectively contributed to the society's day to day operations and coordinated society's events. was responsible for providing assistance to the the president and other society officers officers in completing their duties. I also effectively contributed to the society's day to day operations and coordinated society's events.

Education

  • University of Malawi, The Polytechnic
    Bachelor's Degree, Business/Corporate Communications
    2015 - 2020
  • Robert Blake Boys Secondary School
    Secondary School, MSCE
    2010 - 2013

Community

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