Experience

ForeSee Medical, Inc

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer

  • Feb 2019 - Present

  Greater San Diego Area



NextGen Healthcare

• United States
• Software Development
• 700 & Above Employee

• Software Engineer

  • Apr 2018 - Present

  Greater San Diego Area

• Product Manager

  • Jan 2017 - Apr 2018

  San Diego, CA Plan and manage projects spanning multiple teams. Stay up to date on the latest regulatory changes to maintain certifications and compliance. Help guide UX by promoting consistency within our platform.



HealthFusion Inc.

• Integration Analyst II

  • Oct 2016 - Jan 2017

  San Diego, CA Design and implement interfaces between the MediTouch application and other other medical software entities, primarily through the HL7 standard. Manage 30+ interface projects concurrently. Assist other analysts with their projects. Create and maintain internal and external facing product processes and documentation, including SalesForce, SmartSheets, and JIRA. Support existing interfaces and maintain internal infrastructure responsible for their stability.

• Integration Analyst

  • Jun 2015 - Oct 2016

  San Diego, CA Design and implement interfaces between the MediTouch application and other other medical software entities, primarily through the HL7 standard. Manage 30+ interface projects concurrently. Create and maintain internal and external facing product processes and documentation. Support existing interfaces and maintain internal infrastructure responsible for their stability.

• Research Coordinator

  • Apr 2014 - Jun 2015

  San Diego Provided a second tier of support for MediTouch clients. Addressed escalated cases and calls for particularly trying issues and/or clients. Trained and supported customer service representatives. Ran a team of 2-4 tier one support representatives.

• Customer Service Representative

  • Feb 2013 - Apr 2014

  San Diego Assisted clients over the phone, web case, LiveChat and email with the use of the MediTouch EHR. Created internal and external documentation for troubleshooting and training purposes. Created and revised processes, particularly those related to how cases submitted outside of our help line were addressed.



Greenpeace

• Netherlands
• Non-profit Organizations
• 700 & Above Employee

• Canvasser

  • Sep 2012 - Dec 2012

  Greater San Diego Area I recruited new members by engaging them in a civil discourse about the plight of our planet. I learned a great deal about numerous campaigns run by Greenpeace, mainly centering around the health of our oceans and rainforests.



Logan's Roadhouse

• Restaurants
• 1 - 100 Employee

• Server

  • May 2009 - Aug 2009

  Developed customer service skills through experiences with customers. Adapted to respond quickly and correctly to customer requests during busy dinner hours.



US Joiner

• Junior Engineer

  • May 2007 - Aug 2007

  Performed clerical duties such as note taking, copying and correspondence. Aided in purchasing decisions by researching potential suppliers.