Sherry Michaels

Course and Learning Solutions Building Maven at Michaels & Associates
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Contact Information
us****@****om
(386) 825-5501
Location
Chandler, Arizona, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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5.0

/5.0
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Donna DiVecchia

I’ve had the privilege of working with Michaels & Associates on a few instructional design projects during the past four-and-a-half years. The whole highly-talented team is both creative and practical. They dig deep to get to know clients’ and learners’ needs. They use their many years of experience and expertise to recommend and create solutions that engage and make a difference. If you’re looking for a custom training partner who makes you want to frequently say

Mary Evangelista, PHR, CPC

We have worked with Sherry and her team on a number of important learning projects. They are experts who are top notch in everything they do from needs assessment, developing a statement of work, project management, design and development through implementation. We no longer have an internal team to support complex learning projects so the first name that comes to mind when I'm making a recommendation is Michaels & Associates. I also appreciate how customer-focused they are and easy to work with. They always have the best interests of their clients top of mind.

Timothy White, CMRP

Michaels and Associates has built and implemented several training modules for different initiatives I have led. I am always amazed how well they are able to pick up all the little things about our company and industry when before, their exposure was limited. Besides all the great things others have already said such as building good training, being budget conscious, etc.... Sherry's team understands my company and my business and because of that, we, as well other departments, continue to award them follow on business. If you need good, comprehensive training developed; you do not have the resources to build all the information, slides, etc.... this is the company you want to use. I literally can spend only 1-2 hours total explaining and answering questions with them and somehow, they are able to develop exactly what I was envisioning each time.

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Experience

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Course and Learning Solutions Building Maven
      • Aug 1998 - Present

      Team building maven at Michaels & Associates, a custom (tailor-made for your company and business unit) training content development company. We provide custom materials (eLearning, Instructor-led, self-paced tutorials, facilitator guides) in any authoring tool to ensure your employees know how to do their jobs. Our clients include 3M, AAA Arizona, Aetna, Apollo Group, Avnet, Boise State University, Booze Allen Hamilton, Cracker Barrel, EMCOR Group, Freedom Financial Network, Make-A-Wish, MetLife, McKesson Specialty, Noble Drilling, Pfizer Pharmaceutical, Scottsdale Insurance (now Nationwide), Shea Homes, Standard Pacific Homes, Taylor Morrison, Universal Technical Institute, Valaris Plc, and many others.Call, email, or schedule a quick chat to jump-start your projects today!

    • President, Director Learning Solutions, Custom Training Developers
      • Aug 1998 - Mar 2022

      Project descriptions include: - On-boarding/New Hire training - Diversity, Inclusion and Equity - Leadership (hospitality, energy, financial services)- Asset management software training - SAP application roll-out for internal sales people- Oracle HRIS systems roll-out - Workday roll-out- Safety training (electrical, environmental, rig safety, construction site safety- Ethics and sexual harassment training- High school student transition to college or work interview preparation- For profit education courses (multiple for profit institutions)- Auto industry training (mechanics and sales people) - Call center training- Volunteer orientationAnd we've done so much more. Call, email, or go to www.mnalearning.com to schedule a quick chat about jump starting your project, today.

    • Ukraine
    • Advertising Services
    • STC - China Delegation
      • Oct 2008 - Oct 2008

      DelegateSTC - China Delegaion2008 – 2008 (less than a year)I was part of a 12-day, 20-person delegation of technical communication professionals as part of the People-to-People program. We traveled to Beijing, Guilan, and Shanghai meeting with various university, government, and private industry technical communicators to share knowledge, experiences, and best practices in our shared industry. DelegateSTC - China Delegaion2008 – 2008 (less than a year)I was part of a 12-day, 20-person delegation of technical communication professionals as part of the People-to-People program. We traveled to Beijing, Guilan, and Shanghai meeting with various university, government, and private industry technical communicators to share knowledge, experiences, and best practices in our shared industry.

    • United States
    • Writing and Editing
    • Director, Region 5 - Board of Directors
      • 2004 - 2006

      Managed committees and volunteers, completed volunteer programs, assisted with non-profit business. Managed committees and volunteers, completed volunteer programs, assisted with non-profit business.

    • President (2 Years), Membership Manager (2 Years)
      • 2000 - 2004

      Ran the business of the local chapter, led volunteer member drives, recruited new members, grew leaders. Ran the business of the local chapter, led volunteer member drives, recruited new members, grew leaders.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director Sales/Marketing
      • Jan 1992 - Aug 1998

      Director of Marketing and Sales for a small company providing technical documentation and training solutions as well as a usability laboratory and analysis. I improved company revenues (doubled them in the first year, compounded every year afterward), adjusted for gross margins, and developed a consultant network that spanned more than 20 years in longevity. I further added depth and/or breadth of services and support to achieve client documentation and training goals. Director of Marketing and Sales for a small company providing technical documentation and training solutions as well as a usability laboratory and analysis. I improved company revenues (doubled them in the first year, compounded every year afterward), adjusted for gross margins, and developed a consultant network that spanned more than 20 years in longevity. I further added depth and/or breadth of services and support to achieve client documentation and training goals.

    • Sales Rep
      • 1989 - 1991

      Marketed, performed needs analysis and presented solutions to clients for fault tolerant and redundant computer systems and other services. Exceeded quota, won awards and sales trips. Marketed, performed needs analysis and presented solutions to clients for fault tolerant and redundant computer systems and other services. Exceeded quota, won awards and sales trips.

    • Sales Rep, Education Consultant, Education Advisor
      • Jan 1979 - Nov 1982

      Assisted clients with off-the-shelf curriculum, developed and presented seminars, customized training curricula and courseware, performed competitive analysis, reported, presented and distributed it across an international sales and support network. I exceeded my new sales and renewal and upgraded business quotas every year. I worked with accounts such as AT&T, USAA, U.S. Navy, BF Goodrich, EDS and about 76 others across all industries. All my work was primarily technical training, curriculum development and consulting. I was routinely regarded as the top consultant in the company for over three years. Achieved President's Club award every year.

Education

  • University of Houston
    Communications
    -

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