Experience

Durham Women Football Club
• United Kingdom
• Spectator Sports
• 1 - 100 Employee
• Safeguarding and Player Welfare Manager

  • Apr 2023 - Present


Threshold Sports

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Event Consultant

  • May 2023 - Present

  Event work on high profile large scale national events. Various roles including event crew, route crew and support driver. Event work on high profile large scale national events. Various roles including event crew, route crew and support driver.



The Premier League

• United Kingdom
• Spectator Sports
• 300 - 400 Employee

• Event Consultant/ Match Monitor

  • Aug 2017 - Present

  Supporting the delivery of the Premier League “Games Programme” to Foundation Phase and Youth Development Phase players. Working with professional academies to deliver a variety of tournaments both regionally and nationally. Supporting the delivery of the Premier League “Games Programme” to Foundation Phase and Youth Development Phase players. Working with professional academies to deliver a variety of tournaments both regionally and nationally.



MFC Foundation

• United Kingdom
• Philanthropic Fundraising Services
• 1 - 100 Employee

• East Cleveland Manager / Designated Safeguaridng Lead

  • Jul 2019 - Sep 2022

  Develop MFC Foundations profile and programme delivery in the East Cleveland area. Responsible for a team of staff that will develop and facilitate targeted sessions to meet the needs of the local communities.

• Education Manager / Designated Safeguarding Lead

  • Jan 2018 - Jul 2019

  Managing the Education offer and provision that MFCF deliver in Primary, Secondary and Post 16 schools and educational establishments. Responsible for the quality of education programmes and tracking of performance to meet KPIs from funders.

• Project Coordinator / Designated Safeguarding Officer

  • Apr 2016 - Jan 2018

  Coordinated a number of employability projects supporting young people in the local community. Developed a full educational programme to improve key skills of young people, supporting them to achieve qualifications and work experience before helping them to access local employment, training or educational opportunities. Successful delivery of the ESF funded, Youth Employment Initiative and the Premier League funded PL Works programme.



Thirteen Group

• United Kingdom
• Non-profit Organizations
• 400 - 500 Employee

• Personal Advisor

  • Jul 2010 - Apr 2016

  My role is to engage with local residents and help them into either training or employment. I work with each of my clients on a one to one basis to tailor the service I provide to their individual needs. I work with groups of customers and deliver training sessions to them along with assessing their Key Skills in Literacy and Numeracy. I find local training opportunities and source additional funding to support the work I undertake with my clients. I have built a strong network of partners… Show more My role is to engage with local residents and help them into either training or employment. I work with each of my clients on a one to one basis to tailor the service I provide to their individual needs. I work with groups of customers and deliver training sessions to them along with assessing their Key Skills in Literacy and Numeracy. I find local training opportunities and source additional funding to support the work I undertake with my clients. I have built a strong network of partners that allows me to create new innovative opportunities for my customers. I work closely with local employers to identify job opportunities for local residents and offer guidance to the residents through the application process. I have developed links with local colleges and deliver employability training and sessions to students to improve their skills and prepare them for the job market when leaving education. Show less My role is to engage with local residents and help them into either training or employment. I work with each of my clients on a one to one basis to tailor the service I provide to their individual needs. I work with groups of customers and deliver training sessions to them along with assessing their Key Skills in Literacy and Numeracy. I find local training opportunities and source additional funding to support the work I undertake with my clients. I have built a strong network of partners… Show more My role is to engage with local residents and help them into either training or employment. I work with each of my clients on a one to one basis to tailor the service I provide to their individual needs. I work with groups of customers and deliver training sessions to them along with assessing their Key Skills in Literacy and Numeracy. I find local training opportunities and source additional funding to support the work I undertake with my clients. I have built a strong network of partners that allows me to create new innovative opportunities for my customers. I work closely with local employers to identify job opportunities for local residents and offer guidance to the residents through the application process. I have developed links with local colleges and deliver employability training and sessions to students to improve their skills and prepare them for the job market when leaving education. Show less



Barclays Bank

• Customer Relations

  • Jun 2008 - Apr 2010

  It was my job to deal with any complex complaints that were received regarding peoples current accounts. I dealt with Premiere customers therefore standards had to be kept exceptionally high. I investigated all complaints to find a solution to the problem before contacting the customer and explaining the situation. It was my job to deal with any complex complaints that were received regarding peoples current accounts. I dealt with Premiere customers therefore standards had to be kept exceptionally high. I investigated all complaints to find a solution to the problem before contacting the customer and explaining the situation.



Kopparbergs Bryggeri

• Sweden
• Food and Beverage Services
• 1 - 100 Employee

• Sales Rep

  • Jan 2007 - Dec 2007

  It was my job to drive to various bars within the Costa Blanca region of Spain to receive and deliver orders of the company’s products. I was also responsible for gaining new customers and building lasting relationships with the existing customers. I had to have excellent time keeping and meet weekly targets. It was my job to drive to various bars within the Costa Blanca region of Spain to receive and deliver orders of the company’s products. I was also responsible for gaining new customers and building lasting relationships with the existing customers. I had to have excellent time keeping and meet weekly targets.



DWP

• United States
• Business Consulting and Services

• Various Advisory Roles

  • Aug 2000 - Dec 2006

  Decision Maker I worked within the local benefit centre and was responsible for making decisions on if an award of benefit should be made to claimants whom were claiming to be in crisis. My colleagues collated info on the claimant and their circumstances before passing to me for an award decision. Any decision made had to be backed up with relevant evidence. I was also responsible for supervising the rest of the team on a daily basis. Community Worker I was part of a small… Show more Decision Maker I worked within the local benefit centre and was responsible for making decisions on if an award of benefit should be made to claimants whom were claiming to be in crisis. My colleagues collated info on the claimant and their circumstances before passing to me for an award decision. Any decision made had to be backed up with relevant evidence. I was also responsible for supervising the rest of the team on a daily basis. Community Worker I was part of a small team that worked with local residents from the University ward of Middlesbrough who had difficulties in finding employment or training. I had to set up various outreach sessions in local community venues where I could take the job centre services to the people. I had to build strong sustainable partnerships with local providers and employers and was responsible for organising community awareness events. I was lead adviser and representative for the African community within Middlesbrough Centre. I worked with people of all ages and abilities to try and identify the problems each had that was preventing them from returning to work. I then worked on my own or alongside other local organizations to deliver individually tailored training or advice sessions to help each person. New Claims and New Deal Advisor As a new claims adviser I would interview people wishing to claim benefit and advise them of the rules and regulations of each particular benefit. I then became a young person’s adviser as my manager felt I could relate to these clients and had good bonds with the younger claimants. I had a caseload of 50+ people whom I worked intensively with over a 3 month period at the end of which each person would either have gained employment or started relevant training or education. I was also involved in the delivery of various training sessions to help my clients improve various work related skills. Show less Decision Maker I worked within the local benefit centre and was responsible for making decisions on if an award of benefit should be made to claimants whom were claiming to be in crisis. My colleagues collated info on the claimant and their circumstances before passing to me for an award decision. Any decision made had to be backed up with relevant evidence. I was also responsible for supervising the rest of the team on a daily basis. Community Worker I was part of a small… Show more Decision Maker I worked within the local benefit centre and was responsible for making decisions on if an award of benefit should be made to claimants whom were claiming to be in crisis. My colleagues collated info on the claimant and their circumstances before passing to me for an award decision. Any decision made had to be backed up with relevant evidence. I was also responsible for supervising the rest of the team on a daily basis. Community Worker I was part of a small team that worked with local residents from the University ward of Middlesbrough who had difficulties in finding employment or training. I had to set up various outreach sessions in local community venues where I could take the job centre services to the people. I had to build strong sustainable partnerships with local providers and employers and was responsible for organising community awareness events. I was lead adviser and representative for the African community within Middlesbrough Centre. I worked with people of all ages and abilities to try and identify the problems each had that was preventing them from returning to work. I then worked on my own or alongside other local organizations to deliver individually tailored training or advice sessions to help each person. New Claims and New Deal Advisor As a new claims adviser I would interview people wishing to claim benefit and advise them of the rules and regulations of each particular benefit. I then became a young person’s adviser as my manager felt I could relate to these clients and had good bonds with the younger claimants. I had a caseload of 50+ people whom I worked intensively with over a 3 month period at the end of which each person would either have gained employment or started relevant training or education. I was also involved in the delivery of various training sessions to help my clients improve various work related skills. Show less



Allsports

• United States
• Spectator Sports
• 1 - 100 Employee

• Sales Assistant Allsports Middlesbrough

  • Jan 1996 - Dec 1996

  Advising customers on a range of sportswear and equipment - making sales to customers and providing them with a high standard of service. Advising customers on a range of sportswear and equipment - making sales to customers and providing them with a high standard of service.