Experience

Daigle Labs
• United States
• Research Services
• 1 - 100 Employee
• Director of Global Development

  • Aug 2022 - Present

Elevate Impact México
• Manager of Operations

  • Apr 2021 - Dec 2021


Elevate Global

• United Arab Emirates
• Technology, Information and Internet
• 1 - 100 Employee

• Operations Project Manager

  • Mar 2020 - Apr 2021

  Overview the implementation of risk assessment models and technologies for SME Loans in MFI's.

• Director Of Operations

  • Oct 2017 - Feb 2020

  Supervising the daily and weekly completion of KPI’s to ensure the optimization of performance and product delivery to a portfolio of more than 1,000 clients in Lima’s metropolitan area.Leading communications with financial institutions to report developments and strategies in order to achieve client satisfaction, product cross-selling and big data usage.Training and building a team of 20 professionals with tech tools to develop their skills in product delivery.Manage the design and implementation of training programs in collaboration with a team of academics in order to measure results in terms of payment default, client satisfaction, technology adaptation, and financial literacy. Show less

• Account Lead

  • Mar 2019 - Nov 2019

  Collaborated in the creation of a financial literacy and technology adaptation training program for 5,000 Small-Medium business owners clients of Banco Pichincha, the largest bank in Ecuador.Directed the implementation of the program by training more than 80 trainers, bank officials, in a total of 200-hour training sessions in 5 different cities across the country.Supervised the creation of a tech platform to gather Social KPI’s from the clients in order to create a big data platform for the Social Responsibility Department of the bank, gathering more than 60,000 data points in less than 3 months. Show less

• Product Manager

  • Oct 2016 - Sep 2017

  Developed the on-the-ground operations for the company’s expansion to Lima, Perú.Collaborated in the initial phases of the country’s operations in Perú, supervising the Legal, HR and Accounting teams to create the company as a formal entity in Perú.Hired and trained a team of 20 professionals to manage a portfolio of 800 clients with BCP, the largest bank in Perú.Delivered, together with a team of 20 professionals, a training program to BCP’s clients that resulted in a reduction of 47% in payment default, 90% client satisfaction and the expansion of the operations of the company with other banks in Perú. Show less

• Training Specialist

  • Jun 2014 - Oct 2016

  Founding team member. Collaborated in the development of the company’s Start-Up phase and the successful proof of concept in Paraguay.Built a team that grew from 12 to 100 in a two-year period of time creating the training tools and systems for their skill’s development and product proficiency.Supervised the market research team on the east side of the capital city, Asunción, interviewing more than 300 necessity entrepreneurs to gather data that resulted in the creation of a financial literacy program that trained more than 25,000 entrepreneurs over the course of 3 years. Show less



LDS Business College

• Education Administration Programs

• Admissions Specialist

  • Sep 2012 - May 2014

  Collaborated with the Admissions Department in providing assistance to prospective and newly enrolled students with a primary focus on customer service. Collaborated with the Admissions Department in providing assistance to prospective and newly enrolled students with a primary focus on customer service.


Academy for Creating Enterprise
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Assistant Manager

  • Mar 2011 - Aug 2012