Experience

Ngubane

• South Africa
• Business Consulting and Services
• 1 - 100 Employee

• Marketing Assistant

  • Aug 2019 - Present

  (Conduct day-to-day office admin, planning, and implementation across the team. • Managing Social media pages • Assist with event coordinating • Assist and develop marketing materials • Assisting with branding and marketing materials. • Preparing tender documents for submission. • Screen all requests for quotations and request for bids before submission to prospective clients. • Assist and compile monthly departmental reports to MANCO and Exco. • Assist and compile presentations for all shortlist of RFQ and BIDS • Stand in for admin role responsibilities for other departments Show less



Air Products South Africa

• Oil and Gas
• 100 - 200 Employee

• Marketing Intern

  • Apr 2016 - Aug 2020

  From 05 April 2016 to October 2016 RESPONSIBILITIES: Communications • Media release follow-ups. • Updating the company media list. • Photoshop and sending out internal communication. • Handling income stock for the office. • Monthly summary of all stationery issued to all projects for the relevant month must be compiled in a spreadsheet format for month-end reporting and invoicing on 15 of each month and submitted to the administration controller. Customer Satisfaction Surveys • Conducting Annual Customer Satisfaction by calling customers and write down their opinions regarding the service rendered to them. • To determine the service and product-related expectations of customers. • To determine the overall Satisfaction levels which customers are currently experiencing with services and product-related offerings. • To determine the gap between customer’s expectation and customers satisfaction levels for the selected criteria, to determine which element areas that needs immediate attention. • To determine the strength of commitment of customers towards the company. • To develop a customer service culture within. Leads Generation • Implement systems for lead quality management • Affect conversion rates by identifying leads, campaigns, and the industry association. Show less