Chief People Officer

• Sep 2023 - Present

Vice President of People Operations

• May 2019 - Sep 2023

Leading, developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, talent management, organizational and performance management, training and development, compensation and all HR functions. Providing strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors. Accomplishments include: •Developed and implemented Urgent Care for Children’s growth… Show more Leading, developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, talent management, organizational and performance management, training and development, compensation and all HR functions. Providing strategic leadership by articulating HR needs and plans to the executive management team, shareholders and the board of directors. Accomplishments include: •Developed and implemented Urgent Care for Children’s growth strategy, increasing the company’s footprint from two clinics to twenty clinics across three states to become the second largest pediatric urgent care practice in the United States •Established and oversaw all aspects of the company’s people operations functions: talent acquisition, performance management, policies, payroll, benefits, HRIS, employee relations and HRIS systems •Led the development of the first leadership development course to train six of our clinic leaders, emphasizing the leadership of people •Expertly focused on people during the “pandemic” assuring that people were first and the mission was accomplished

Human Resources Manager

• Sep 2018 - Jan 2019

Managed the HR program for the Government (Military) and Global Contracts delivering HR solutions in the areas of staffing, onboarding, employee relations and organizational effectiveness in support of the company goals. Accomplishments included: •Onboarded 17 Resource Efficiency Engineers for the recently awarded Marine Corps Energy Management contract •Managed the deployment of six Engineers in Japan, in accordance with the Status of Forces Agreement Managed the HR program for the Government (Military) and Global Contracts delivering HR solutions in the areas of staffing, onboarding, employee relations and organizational effectiveness in support of the company goals. Accomplishments included: •Onboarded 17 Resource Efficiency Engineers for the recently awarded Marine Corps Energy Management contract •Managed the deployment of six Engineers in Japan, in accordance with the Status of Forces Agreement

People Operations Contractor

• Apr 2018 - Sep 2018

Supported StrategyWise in their mission to "Help People Use Data to Thrive," through applying sound HR techniques to their People Operations to drive the business forward. Accomplishments included: • Conducted a thorough job analysis of all positions and established job description that helped define employees’ roles and responsibilities • Corrected misclassified workers’ compensation codes with insurance carriers saving StrategyWise 50% in premium costs • Corrected Healthcare… Show more Supported StrategyWise in their mission to "Help People Use Data to Thrive," through applying sound HR techniques to their People Operations to drive the business forward. Accomplishments included: • Conducted a thorough job analysis of all positions and established job description that helped define employees’ roles and responsibilities • Corrected misclassified workers’ compensation codes with insurance carriers saving StrategyWise 50% in premium costs • Corrected Healthcare Reimbursements by setting them up as non-taxable benefits • Implemented the company’s first performance management program • Benchmarked the company’s compensation and established a bonus and long-term incentive plan Show less Supported StrategyWise in their mission to "Help People Use Data to Thrive," through applying sound HR techniques to their People Operations to drive the business forward. Accomplishments included: • Conducted a thorough job analysis of all positions and established job description that helped define employees’ roles and responsibilities • Corrected misclassified workers’ compensation codes with insurance carriers saving StrategyWise 50% in premium costs • Corrected Healthcare… Show more Supported StrategyWise in their mission to "Help People Use Data to Thrive," through applying sound HR techniques to their People Operations to drive the business forward. Accomplishments included: • Conducted a thorough job analysis of all positions and established job description that helped define employees’ roles and responsibilities • Corrected misclassified workers’ compensation codes with insurance carriers saving StrategyWise 50% in premium costs • Corrected Healthcare Reimbursements by setting them up as non-taxable benefits • Implemented the company’s first performance management program • Benchmarked the company’s compensation and established a bonus and long-term incentive plan Show less

Human Resources Contractor

• Nov 2017 - Apr 2018

Assisted with special projects (HRIS, Payroll and other enhancements), processed payroll, audited employee files and completed government clearance filing Accomplishments included: • Seamlessly processed payroll within 3 days after stepping into the role, and ensured 100% accuracy • Audited all employee files (Payroll, Employee and Medical files of 188 employees) to ensure all required documents were properly filed • Coordinated processing of Pinnacle employees’ Federal Government… Show more Assisted with special projects (HRIS, Payroll and other enhancements), processed payroll, audited employee files and completed government clearance filing Accomplishments included: • Seamlessly processed payroll within 3 days after stepping into the role, and ensured 100% accuracy • Audited all employee files (Payroll, Employee and Medical files of 188 employees) to ensure all required documents were properly filed • Coordinated processing of Pinnacle employees’ Federal Government clearance, in order to stay compliant with regulations Show less Assisted with special projects (HRIS, Payroll and other enhancements), processed payroll, audited employee files and completed government clearance filing Accomplishments included: • Seamlessly processed payroll within 3 days after stepping into the role, and ensured 100% accuracy • Audited all employee files (Payroll, Employee and Medical files of 188 employees) to ensure all required documents were properly filed • Coordinated processing of Pinnacle employees’ Federal Government… Show more Assisted with special projects (HRIS, Payroll and other enhancements), processed payroll, audited employee files and completed government clearance filing Accomplishments included: • Seamlessly processed payroll within 3 days after stepping into the role, and ensured 100% accuracy • Audited all employee files (Payroll, Employee and Medical files of 188 employees) to ensure all required documents were properly filed • Coordinated processing of Pinnacle employees’ Federal Government clearance, in order to stay compliant with regulations Show less

Senior Human Resources Generalist

• Sep 2013 - Jul 2017

Supported technology executives, managers and associates by recruiting for open positions, consulting on a wide range of associate relations issues, including performance management, associate conduct, internal investigations, etc., delivered training, provided reports and supported AA and EEO efforts. Accomplishments included: • Led 2015 Emerging Leaders Program (ELP) Cohort II for Birmingham; graduated 13 future leaders • Taught 20 “Respect in the Workplace” courses; trained 1300… Show more Supported technology executives, managers and associates by recruiting for open positions, consulting on a wide range of associate relations issues, including performance management, associate conduct, internal investigations, etc., delivered training, provided reports and supported AA and EEO efforts. Accomplishments included: • Led 2015 Emerging Leaders Program (ELP) Cohort II for Birmingham; graduated 13 future leaders • Taught 20 “Respect in the Workplace” courses; trained 1300 associates on Federal mandates • Instructed 6 manager level courses related to employment law; trained 72 managers to lead more effectively • Filled over 75 positions annually which ensured departments' effectiveness • Established a 9-week summer internship program; trained and provided real life workplace experience that resulted in 7 entry level hires • Conducted over 100 employee relations investigations to ensure a healthy workplace environment Show less Supported technology executives, managers and associates by recruiting for open positions, consulting on a wide range of associate relations issues, including performance management, associate conduct, internal investigations, etc., delivered training, provided reports and supported AA and EEO efforts. Accomplishments included: • Led 2015 Emerging Leaders Program (ELP) Cohort II for Birmingham; graduated 13 future leaders • Taught 20 “Respect in the Workplace” courses; trained 1300… Show more Supported technology executives, managers and associates by recruiting for open positions, consulting on a wide range of associate relations issues, including performance management, associate conduct, internal investigations, etc., delivered training, provided reports and supported AA and EEO efforts. Accomplishments included: • Led 2015 Emerging Leaders Program (ELP) Cohort II for Birmingham; graduated 13 future leaders • Taught 20 “Respect in the Workplace” courses; trained 1300 associates on Federal mandates • Instructed 6 manager level courses related to employment law; trained 72 managers to lead more effectively • Filled over 75 positions annually which ensured departments' effectiveness • Established a 9-week summer internship program; trained and provided real life workplace experience that resulted in 7 entry level hires • Conducted over 100 employee relations investigations to ensure a healthy workplace environment Show less

Army Officer

• Jun 1998 - Jul 2007

Managed multiple personnel and administrative departments with duties and responsibilities consisting of, but not limited to: Records Management, Awards, Promotions, Personnel Strength Management, Internet Based Data Transactions and Financial Actions. Selected twice for Company Command. Advised the Iraqi 9th Division Leadership in all matters related to personnel staffing and recruiting, personnel accountability and financial actions during deployment in support of Operation Iraqi… Show more Managed multiple personnel and administrative departments with duties and responsibilities consisting of, but not limited to: Records Management, Awards, Promotions, Personnel Strength Management, Internet Based Data Transactions and Financial Actions. Selected twice for Company Command. Advised the Iraqi 9th Division Leadership in all matters related to personnel staffing and recruiting, personnel accountability and financial actions during deployment in support of Operation Iraqi Freedom. Accomplishments included: • Led the efforts that corrected a payroll problem, paid 2400 Iraqi soldiers their full compensation • Effectively interacted with senior Iraqi government department heads (comparable to the heads of various US Defense Department groups) and successfully recruited and staffed two combat units totaling over 5000 personnel, so they were combat effective • Led the overhaul of the performance review processing system, reduced error rates to their lowest level ever Show less Managed multiple personnel and administrative departments with duties and responsibilities consisting of, but not limited to: Records Management, Awards, Promotions, Personnel Strength Management, Internet Based Data Transactions and Financial Actions. Selected twice for Company Command. Advised the Iraqi 9th Division Leadership in all matters related to personnel staffing and recruiting, personnel accountability and financial actions during deployment in support of Operation Iraqi… Show more Managed multiple personnel and administrative departments with duties and responsibilities consisting of, but not limited to: Records Management, Awards, Promotions, Personnel Strength Management, Internet Based Data Transactions and Financial Actions. Selected twice for Company Command. Advised the Iraqi 9th Division Leadership in all matters related to personnel staffing and recruiting, personnel accountability and financial actions during deployment in support of Operation Iraqi Freedom. Accomplishments included: • Led the efforts that corrected a payroll problem, paid 2400 Iraqi soldiers their full compensation • Effectively interacted with senior Iraqi government department heads (comparable to the heads of various US Defense Department groups) and successfully recruited and staffed two combat units totaling over 5000 personnel, so they were combat effective • Led the overhaul of the performance review processing system, reduced error rates to their lowest level ever Show less