Mark Harper

City Councilman Fate Texas at City of Fate
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Contact Information
Location
Dallas-Fort Worth Metroplex
Languages
  • English Native or bilingual proficiency

Topline Score

Bio

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5.0

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Ted Brufke

Working with Mark is always a pleasure, he is smart, builds great relationships with customers, technically on target, creative and manages his time well. I consider it a pleasure that we get to work together frequently.

Matthew Milza, CCSP

Mark and I have worked on many engagements together over the past several years. Mark is dedicated to client success and pays great attention to detail. He works very hard and is very reliable. Mark has always come through for me in critical situations.

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Credentials

  • IBM Technology Excellence
    IBM
    Jan, 2023
    - Sep, 2024
  • Cloud Pak for Watson AIOps Sales Foundation
    IBM
    Nov, 2022
    - Sep, 2024
  • IBM Cloud for Financial Services Sales Foundation V2
    IBM
    Nov, 2022
    - Sep, 2024
  • IBM Cloud Pak for Security Sales Foundation v2
    IBM
    Oct, 2022
    - Sep, 2024
  • Instana by IBM Sales Foundation
    IBM
    Aug, 2022
    - Sep, 2024
  • Turbonomic by IBM Sales Foundation
    IBM
    Aug, 2022
    - Sep, 2024
  • Cloud Pak for Data - Collect Sales Foundation
    IBM
    Jul, 2022
    - Sep, 2024
  • IBM Garage Essentials
    IBM
    Jul, 2021
    - Sep, 2024
  • Team Solution Design
    IBM
    Jun, 2021
    - Sep, 2024
  • IBM Virtual Collaborator
    IBM
    Oct, 2020
    - Sep, 2024
  • Docker Essentials: A Developer Introduction
    IBM
    Sep, 2020
    - Sep, 2024
  • IBM Cloud Pak for Applications - Administrator (Exploration **)
    IBM
    Sep, 2020
    - Sep, 2024
  • IBM Cloud Pak for Applications - Architect (Exploration **)
    IBM
    Sep, 2020
    - Sep, 2024
  • IBM Cloud Pak for Applications - Developer (Exploration **)
    IBM
    Sep, 2020
    - Sep, 2024
  • IBM Cloud Pak for Applications - Explorer
    IBM
    Sep, 2020
    - Sep, 2024
  • Virtual Selling - Foundation
    IBM
    Sep, 2020
    - Sep, 2024
  • Virtual Selling - Foundation
    IBM
    Sep, 2020
    - Sep, 2024
  • Data Science Foundations - Level 1
    IBM
    Jun, 2019
    - Sep, 2024
  • Data Science Foundations - Level 2 (V2)
    IBM
    Jun, 2019
    - Sep, 2024
  • IBM Cloud Private - Technical Bootcamp
    IBM
    Mar, 2019
    - Sep, 2024
  • IBM Recognized Teacher/ Educator
    IBM
    Mar, 2019
    - Sep, 2024
  • Getting Started with Containers on IBM Cloud
    IBM
    Feb, 2019
    - Sep, 2024
  • IBM Cloud Private - Foundation Technology
    IBM
    Feb, 2019
    - Sep, 2024
  • The Weather Company - Technical Knowledge
    IBM
    Sep, 2018
    - Sep, 2024
  • Cloud & Cognitive Patterns
    IBM
    Sep, 2017
    - Sep, 2024
  • IBM Blockchain Essentials
    IBM
    Sep, 2017
    - Sep, 2024
  • Watson Conversation Service Foundations
    IBM
    Sep, 2017
    - Sep, 2024
  • Big Data Foundations - Level 1
    IBM
    Aug, 2017
    - Sep, 2024
  • IBM Design Thinking Practitioner
    IBM
    Jun, 2017
    - Sep, 2024
  • IBM Mentor
    IBM
    Jun, 2017
    - Sep, 2024
  • Level 2 Support Smart Cloud Notes
    IBM
    Jun, 2017
    - Sep, 2024
  • IT Specialist Profession Certification - Level 2
    IBM
    Nov, 2016
    - Sep, 2024
  • IBM Certification Exam Developer 2015 - Level I
    IBM
    Feb, 2016
    - Sep, 2024
  • SevOne Network Performance Management Sales Foundation
    IBM
    Jun, 2023
    - Sep, 2024
  • Professional Certification: Master Certified Technical Specialist, Package Application Implementation
    The Open Group
    Mar, 2020
    - Sep, 2024
  • Technical Specialist Profession Certification - Level 2
    IBM
    Mar, 2020
    - Sep, 2024
  • IBM Selling Profession Certification - Level I
    IBM
    Sep, 2019
    - Sep, 2024
  • IoT - Intro to IBM IoT Connected Vehicle Insights
    IBM
    Jul, 2018
    - Sep, 2024
  • IoT - Intro to IBM IoT Connection Service
    IBM
    Jul, 2018
    - Sep, 2024
  • IoT - Intro to IBM IoT Safer Workplace
    IBM
    Jul, 2018
    - Sep, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • City Councilman Fate Texas
      • May 2023 - Present

      Elected Council Member 2023 -2026 Elected Council Member 2023 -2026

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Account Technical Leader, IBM Technology, National Market West
      • Jan 2022 - Present

      Work hand-in-hand with the client to build and execute an IBM Client Technical Strategy (CTS) that is based on the client's business and technical challenges, strategies, and priorities. Responsible for showcasing IBM and IBM Technology to the client. I have a deep and strong POV and are the leading advocate for the Technology Decision Points.

    • Software Client Architect - Distribution Market
      • Jan 2020 - Jan 2022

      Assume overall technical responsibility for the success of proposed solution design, solution content, solution construction, and solution integration in a given infrastructure or industry.Responsible for ensuring a high level of customer satisfaction through comprehensive knowledge of solutions offerings, strategies and direction as it relates to the client's business, infrastructure and industry.Propose high quality solutions to clients in response to varying business requirements.Through the use of pre-sales methodologies, apply in-depth knowledge of leading-edge technology solutions with industry and business skills to influence clients and sell IBM solutions. Show less

    • Cloud Technical Sales Specialist - Hybrid Cloud
      • Feb 2019 - Jan 2020

      • Technical Specialist in the North America Commercial Market/Channels covering IBM Cloud Paks with focus on Aspera, IBM Blockchain and IBM Cloud Pak for Apps.• Working with Offering Management, IBM Brand teams and Red Hat teams to ensure IBM solutions meet customer requirements, identify key blockers to engagements and success. • Assist in the creation of enablement assets for the field teams to help with positioning of environments (Private Clouds, Public Clouds, muti-vendor environments), work with IBM infrastructure centers to advise on building hands-on development environments and develop and deliver enablement materials to build partner skills.• Advise Sales Leadership on client situations and sales opportunity progress, issues as well as work with product management and support to remove blockers for customer deployments.• Business Impacts - Led implementation of Aspera product at Insurance company to move large data sets between data centers saving customer 100k annually and reducing time by more than 50% Show less

    • IBM Connections Cloud/Domino Technical Leader for North America
      • Jan 2010 - Feb 2019

      • Technical Subject Matter Expert covering North America with deep technical skills for IBM's cloud-based collaboration and email solution.• Successful implementation of large enterprise and SMB customers on IBM Connections Cloud• Duties include:o Deliver competitive sales in area of cloud computing and on premises implementations of email and collaborative environments.o Conduct TCO analysis for customers demonstrating the cost benefit of moving to the cloudo Conduct deep dive workshops on moving organizations to the cloud including migrations, cloud security, and cloud integration with on premises environments.o Drove year to year growth of 440% for IBM Connections Cloud.• Business impactso Led the migration of 10,000 students to cloud for large Fashion College improving onboarding process and student experience.o Led the migration of 17,500 users of a large Advertising Firm to IBM cloud cutting ongoing maintenance costs by 30% using cloud. o Led implementation at large grocery retailer of cloud system to cut marketing to sales lead times by 50% allowing customer to beat competitors to market with products. Show less

    • Consulting IT Specialist Quickr/Connections SME
      • Jan 2007 - Jan 2010

      • Technical sales Subject Matter Expert for Lotus Quickr/Lotus Connections.• Responsibility included meeting with customers on IBM's social software vision as well as technical guidance to customers in social software.• Worked with IBM development to refine product from beta to production release

    • Sr. IT Specialist IBM Software Services for Lotus
      • Nov 1998 - Jan 2007

      • Services Consultant responsible for implementation of IBM solutions and services including messaging migrations and system implementation.• Responsibilities also included leading technical teams in the implementation of IBM solutions as well.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Associate
      • May 1996 - Nov 1998

      Worked on Parsons account from original study of MIS to Contract signing. Worked as Senior Mail engineer supporting 130+ cc:Mail and MsMail post offices with over 9,000 users. Duties included traveling to client locations designing and implementing mail solutions for both domestic and international offices. Acted as Operations manager in Parsons Pasadena Location for first six month of contract. Also assisted in implementation of deskside support organization for Parsons. Worked with infastucture mail team on maintenance and third level trouble shooting of 80+ cc:Mail post offices with over 13,000 users. Worked on Several proposals for customer mail system installations. Show less

    • United States
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Systems Engineer
      • Oct 1995 - May 1996

      Responsible for managing 3 desktop support technicians. Scheduling work, vacations and providing reviews. Responsibilities also included maintenance and trouble shooting of six cc:Mail post offices. Responsibilities also included maintenance and trouble shooting of Novell and Microsoft NT file servers Responsible for managing 3 desktop support technicians. Scheduling work, vacations and providing reviews. Responsibilities also included maintenance and trouble shooting of six cc:Mail post offices. Responsibilities also included maintenance and trouble shooting of Novell and Microsoft NT file servers

    • United States
    • Banking
    • 1 - 100 Employee
    • Lotus Notes Admin
      • Dec 1993 - Oct 1995

      Day to day administration of both Lotus Notes and Lotus cc:Mail systems Responsibilities included end user support as well as server management and deployment. Managed one employee who also had the duties of managing the Lotus email environment. Day to day administration of both Lotus Notes and Lotus cc:Mail systems Responsibilities included end user support as well as server management and deployment. Managed one employee who also had the duties of managing the Lotus email environment.

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