Experience

MVP Workshop

• Serbia
• Blockchain Services
• 1 - 100 Employee

• DevOps Engineer

  • Jun 2020 - Present



Firstserv Ltd

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Engineer

  • Jul 2017 - Jun 2020

  AWS Certified Developers associate, provide ongoing support on all areas including VMware, Linux, Windows, Parallells Virtuozzo, Parallels Plesk. Windows System Administration and Configuration. Linux - Apache, MySQL, PHP, up to an administration level. Adobe Coldfusion administration and configuration. Asterisk PBX administration. Responsibilities include system administration for Linux and Windows web servers, Active Directory, SQL databases, new server installations including server clusters, VMware servers and Plesk, mail servers, MySQL, PHP, Apache, IIS. Use of the Kayako ticketing system to log and reply to tickets, WHMCS. Use of the monitoring system to view server status and respond to alerts. Interaction with customers by email and phone to resolve their support queries in a timely basis. Dealing with all types of incidents to ensure that Service Level Agreements with customers are adhered to Show less



Six Degrees

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Technical Support Engineer

  • Oct 2010 - 2018

  Provide ongoing support on all areas including VMware, Linux, Windows, Parallells Virtuozzo, Parallels Plesk. Windows System Administration and Configuration. Linux - Apache, MySQL, PHP, up to an administration level. Adobe Coldfusion administration and configuration. Asterisk PBX administration. Responsibilities include system administration for Linux and Windows web servers, Active Directory, SQL databases, new server installations including server clusters, VMware servers and Plesk, mail servers, MySQL, PHP, Apache, IIS. Use of the Kayako ticketing system to log and reply to tickets, WHMCS. Use of the monitoring system to view server status and respond to alerts. Interaction with customers by email and phone to resolve their support queries in a timely basis. Dealing with all types of incidents to ensure that Service Level Agreements with customers are adhered to Show less



Firstserv

• United Kingdom
• Internet
• 1 - 100 Employee

• Technical Support

  • Oct 2009 - Oct 2010

  Provide ongoing support on all areas including VMware, Linux, Windows, Parallells Virtuozzo, Parallels Plesk. Windows System Administration and Configuration. Linux - Apache, MySQL, PHP, up to an administration level. Adobe Coldfusion administration and configuration. Asterisk PBX administration. Responsibilities include system administration for Linux and Windows web servers, Active Directory, SQL databases, new server installations including server clusters, VMware servers and Plesk, mail servers, MySQL, PHP, Apache, IIS. Use of the Kayako ticketing system to log and reply to tickets, WHMCS. Use of the monitoring system to view server status and respond to alerts. Interaction with customers by email and phone to resolve their support queries in a timely basis. Dealing with all types of incidents to ensure that Service Level Agreements with customers are adhered to Show less



Imel Group

• System Administrator

  • 2004 - 2007