Mei Kei Yen

Executive, Talent Development (LMS Support / eLearning) at Top Glove
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Malaysia
    • Medical Equipment Manufacturing
    • 300 - 400 Employee
    • Executive, Talent Development (LMS Support / eLearning)
      • Sep 2021 - Present

      • Accurately and efficiently created learning items in LMS for every training & eLearning request throughout the entire organisation.• Successfully developed a thematic annual calendar to release bite-sized eLearning modules to staff on a biweekly basis.• Independently sourced for relevant and education videos and developed post-test questions for a fun eLearning initiative titled ‘TED Thursday’ on a weekly basis.• Proactively created a step-by-step LMS user guide of over 15 guidelines for staff to execute basic functions in LMS independently.•Identified gaps in 3 existing inhouse training request systems and proposed enhancements to provide improved employee experience when requesting for training.• First point of contact for issues related to LMS and effectively resolves them on a daily basis while managing several stakeholders during the process.• Person-in-charge to generate, compile and analyze staff training hours report.

    • Executive, Talent Development (Staff Training)
      • Oct 2018 - Aug 2021

      • Developed a holistic certification training programme for all 80 Packing Executives in Top Glove and executed the framework that included virtual training sessions, eLearning modules, written assessment and on-site assessment within 1 calendar year.• Proficient in providing end-to-end training services including sourcing of training providers, arrangement of trainer and participants logistics, and coordination of actual training session across physical, virtual and hybrid training modes.• Applied for and ensured that all HRDF grant and claim applications were applied and approved within the stipulated deadline, resolving any potential queries from HRDF efficiently by liaising with the relevant stakeholders.• Responsible to ensure that the learning needs for internal clients assigned to me were met by conducting annual Learning Needs Analysis (LNA) and subsequently proposing relevant training courses based on the gaps identified.• In light of the COVID-19 pandemic, digitalised the existing physical orientation programme for new joiners into a combined virtual instructor led training (VILT) cum eLearning programme.• Certified inhouse trainer and conducted over 20 training sessions both physically and virtually, primarily focusing on soft skill topics such as Microsoft Excel, Effective Presentation Skills, and Proposal Writing.• Spearheaded the digitalization project for staff to request for external training via Top Glove’s internal systems rather than via conventional paper registration.

    • Malaysia
    • Leisure, Travel & Tourism
    • 500 - 600 Employee
    • Casino Dealer
      • Jan 2017 - Aug 2017

Education

  • Universiti Malaysia Sarawak (UNIMAS)
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2017 - 2018

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