Michael White
Installer at BQ Basement Systems- Claim this Profile
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English -
Topline Score
Bio
Credentials
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CompTIA A ce
CompTIANov, 2015- Sep, 2024
Experience
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Installer
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Feb 2018 - Mar 2020
-Complete work before end of contract. -Keep track of tools/equipment -Operate heavy machinery -Explain to customers how our system works. -Complete work before end of contract. -Keep track of tools/equipment -Operate heavy machinery -Explain to customers how our system works.
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Dsg Electrical Contractors
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United States
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Construction
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Electrician
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Apr 2016 - Feb 2018
-Complete constructions projects by end of contract. -Keep track of tools/equipment -Operate heavy machinery -Complete constructions projects by end of contract. -Keep track of tools/equipment -Operate heavy machinery
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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IT Intern
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Nov 2015 - Jan 2016
- Identification, prioritization, resolution/fulfillment of customer incidents. - Coordinate, diagnose, and troubleshoot incoming customer incidents. - Implement standard operating procedures and customer service guidelines. - Respond to and complete customer requests for services - from initial request to problem resolution and follow-up. - Log and update each customer incident in incident management system - Provide customer service in accordance with the LTO scope of… Show more - Identification, prioritization, resolution/fulfillment of customer incidents. - Coordinate, diagnose, and troubleshoot incoming customer incidents. - Implement standard operating procedures and customer service guidelines. - Respond to and complete customer requests for services - from initial request to problem resolution and follow-up. - Log and update each customer incident in incident management system - Provide customer service in accordance with the LTO scope of services. - Perform installations, upgrades, and backups. - Educate customers on use of Accenture technology. - Support/troubleshoot network problems and client connectivity. Show less - Identification, prioritization, resolution/fulfillment of customer incidents. - Coordinate, diagnose, and troubleshoot incoming customer incidents. - Implement standard operating procedures and customer service guidelines. - Respond to and complete customer requests for services - from initial request to problem resolution and follow-up. - Log and update each customer incident in incident management system - Provide customer service in accordance with the LTO scope of… Show more - Identification, prioritization, resolution/fulfillment of customer incidents. - Coordinate, diagnose, and troubleshoot incoming customer incidents. - Implement standard operating procedures and customer service guidelines. - Respond to and complete customer requests for services - from initial request to problem resolution and follow-up. - Log and update each customer incident in incident management system - Provide customer service in accordance with the LTO scope of services. - Perform installations, upgrades, and backups. - Educate customers on use of Accenture technology. - Support/troubleshoot network problems and client connectivity. Show less
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Installer
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May 2013 - Aug 2015
Keep track of and operate hand tools and power tools. Maintain Work truck, lock boxes, strap ladders down. Work in a professional manner, be respectful. Be mindful of my surroundings. Keep inventory organized. Keep track of and operate hand tools and power tools. Maintain Work truck, lock boxes, strap ladders down. Work in a professional manner, be respectful. Be mindful of my surroundings. Keep inventory organized.
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Education
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2015 - 2015
ITWorks
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2005 - 2009
Philadelphia Academy Charter High School
Community
