Experience

ITC Compounding Pharmacy

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Pharmacist

  • May 2021 - Present



Freelance

• Medical Writer

  • Mar 2021 - Present



Remedica Communications

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Senior Client Services Associate

  • Mar 2019 - Aug 2019

  - Managed project team and timelines to ensure timely delivery of products/services - Tracked projects to the contracted budget, prepared invoices, and provided clients with financial updates using project management software - Assisted the team in scheduling and executing internal kick-off and debriefs as well as client meetings - Worked closely with the Account Manager to ensure strength and health of the overall account - Managed project team and timelines to ensure timely delivery of products/services - Tracked projects to the contracted budget, prepared invoices, and provided clients with financial updates using project management software - Assisted the team in scheduling and executing internal kick-off and debriefs as well as client meetings - Worked closely with the Account Manager to ensure strength and health of the overall account



Eli Lilly and Company

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Medical Content Strategy Consultant

  • Oct 2016 - Dec 2017

  - Led the global medical information team’s adoption of structured authoring principles to improve medical responses for external customers and- Led the development and training for a new component authoring tool for the global medical information function.

• Global Medical Information Consultant

  • May 2008 - Sep 2016

  - Managed a global portfolio of medical information responses (medical letters, FAQs, literature searches, etc) according to company procedures,- Responded to unsolicited medical information inquiries from HCPs and consumers,- Participated in ongoing comprehensive product/disease training,- Provided training and updates to global affiliates and call center partners, - Served as the medical information expert within area of responsibility, and- Provided staffing support and expertise at the medical information booth at scientific congresses.

• Call Center Team Leader

  • Sep 2002 - Apr 2008

  - Supervised the daily operations of 12-15 healthcare professional call center agents, - Managed successful relationships with brand, medical, and other cross-functional teams to provide the best responses for customers, and- Trained and monitored call center agents on appropriate handling of adverse events and product complaints in accordance with company policies.

• Brand Management Associate

  • May 2001 - Sep 2002

  - Developed peer-to-peer marketing content and speaker programs for healthcare professionals and- Participated in medical, legal, and regulatory committee meetings to review promotional content for marketing content and programs.



New Medical Technology

• Marketing Director

  • Oct 1999 - Mar 2001

  - Developed and executed a strategic marketing plan for a safety medical device and - Created and provided comprehensive training for contract sales organizations. - Developed and executed a strategic marketing plan for a safety medical device and - Created and provided comprehensive training for contract sales organizations.



closerlook

• United States
• Advertising Services
• 100 - 200 Employee

• Senior Producer

  • Nov 1996 - Oct 1999

  - Customer sales and project management for production of digital, print, and video communications for pharma companies, - Conducted evaluation of communication objectives and proposed tactical alternatives, and - Coordinated the creation of ACCME- and ACPE-accredited activities. - Customer sales and project management for production of digital, print, and video communications for pharma companies, - Conducted evaluation of communication objectives and proposed tactical alternatives, and - Coordinated the creation of ACCME- and ACPE-accredited activities.



Eli Lilly and Company

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Sales/Marketing

  • Jun 1992 - Sep 1996



The Drug Store

• Chief Pharmacist

  • May 1983 - May 1992