Michael Rodgers

IT Analyst at NUVO Network
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Credentials

  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Oct, 2022
    - Sep, 2024
  • Using Terraform to Manage Applications and Infrastructure
    A Cloud Guru | A Pluralsight Company
    Sep, 2022
    - Sep, 2024
  • Introduction to Amazon RDS
    A Cloud Guru
    Apr, 2022
    - Sep, 2024
  • Learn Docker By Doing
    A Cloud Guru
    Apr, 2022
    - Sep, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    May, 2021
    - Sep, 2024
  • Introduction to Python Scripting
    A Cloud Guru
    May, 2021
    - Sep, 2024
  • Cloud Computing Infrastructure
    University of Maryland Global Campus
    Nov, 2020
    - Sep, 2024
  • Cloud Computing for Enterprises
    University of Maryland Global Campus
    Nov, 2020
    - Sep, 2024
  • Cloud Computing Management
    University of Maryland Global Campus
    Sep, 2020
    - Sep, 2024
  • The Complete React Native and Redux Course
    Stephen Grider - Udemy
    Feb, 2019
    - Sep, 2024
  • Responsive Web Design
    freeCodeCamp
    Jul, 2018
    - Sep, 2024

Experience

  • NUVO Network
    • Canada
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • IT Analyst
      • Apr 2019 - Present

      • Worked directly with a network architect consultant to plan and install a robust, load-balanced, highly-redundant enterprise networking solution. • Responsible for daily operations of business-to-business ISP. • Supporting and administering a multi-tenant, multi-VLAN network environment, ensuring service remained compliant with SLAs. • Designed and implemented a highly-redundant, load-balanced networking configuration to support high-profile client live broadcasts. • Adds, moves, changes, and configuration backups within a Cisco IOS multi-VLAN switching environment. Show less

  • Asda
    • Retail
    • 700 & Above Employee
    • Chilled Colleague
      • Aug 2016 - Jan 2018

      Full-time employment of up to 70 hours a week. • Completed ‘Step-On To Management’ certification (March 2017). • Received Platinum Service Award for best customer service rating in the region (August 2017). • Instrumental in the adoption of new inventory management process, reducing losses due to waste and over-ordering. • Ensured continuous high standard of service was delivered during 3 months £1m store renovation. Full-time employment of up to 70 hours a week. • Completed ‘Step-On To Management’ certification (March 2017). • Received Platinum Service Award for best customer service rating in the region (August 2017). • Instrumental in the adoption of new inventory management process, reducing losses due to waste and over-ordering. • Ensured continuous high standard of service was delivered during 3 months £1m store renovation.

  • JD Wetherspoon
    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Bar Associate
      • Feb 2015 - Mar 2016

      Full-time employment of between 30 to 50 hours, in one of Cardiff’s largest, and busiest pubs. Responsibilities including: • Worked through both the 2015 Rugby Six Nations, and Rugby World Cup, during these events we repeatedly broke the nationwide company record for day's takings, with the highest record of over 900 establishments. • Ensuring that customer service levels remained exemplary, whilst under the pressure of the incredibly fast-paced environment. • Resolving any complaints that arose, ensuring customers left satisfied. • Regular training of new staff, helping them work to company standards, and integrate seamlessly into the team. Show less

  • Aberystwyth University
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Web Assistant
      • Jul 2012 - Aug 2013

      Full-time contract of forty hours per week working for Aberystwyth University’s Design, Web, Print and Postal Services department. Responsibilities included: • Developed, and maintained the University’s website, using PHP, HTML5, LessCSS, jQuery, and SVN Version Control. • Provided accurate telephone, email, and in-person support to clients in how to moderate their website subsections. • Planned and implemented new projects both in a small team and alone. • Ensured website stability and reacting quickly to any problems that arose. Show less

  • Domino's
    • Canada
    • Internet Publishing
    • 1 - 100 Employee
    • Shift Team Lead
      • Aug 2008 - Feb 2009

      Evening and weekend shifts at a local restaurant.Responsibilities including:• Managing the staff members that were clocked in: judging whether it was affecting profits having extra unneeded workers still being paid, and whom to send home.• Dealing with customer complaints.• Inputting new products into the computer system, and removing discontinued ones.

    • Customer Service Representative
      • Nov 2007 - Aug 2008

      Evening and weekend shifts at a local restaurant.Responsibilities including:• Serving customers, using a dedicated computer system to take orders.• Managing stock levels.

Education

  • Aberystwyth University
    Bachelor of Science (B.Sc.), Business Information Technology
    2010 - 2014
  • Hagley Catholic Sixth Form
    A Levels, Physics, Law, Computer Science, General Studies
    2008 - 2010
  • Hagley RC High School
    GCSEs
    2003 - 2008

Community

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