Michael J. Gaskin

Desktop Support Specialist at McCormick, Barstow, Sheppard, Wayte & Carruth LLP
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Contact Information
us****@****om
(386) 825-5501
Location
Fresno, California, United States, US

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Credentials

  • CIW Network Technology Associate
    Certified Internet Web Professional
    Jun, 2018
    - Oct, 2024
  • CompTIA A+
    CompTIA
    Apr, 2021
    - Oct, 2024

Experience

    • United States
    • Law Practice
    • 100 - 200 Employee
    • Desktop Support Specialist
      • May 2023 - Present
    • United States
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Help Desk Technician
      • Oct 2020 - Mar 2023

      • Ensured 4000+ endpoints were installed and configured before the new casino opening • Remotely support users via Microsoft Endpoint Configuration Manager • Manage users and computers inside of Active Directory • Gain continued experience working on Cisco and Aruba Network devices • Configure and deploy Aruba Switches • Experienced with Microsoft DHCP and DNS • Works well in a group to achieve assigned tasks • Meet deadlines instituted by upper management • Manage key and door access through the Casino • Create guides for processes and procedures • Trained new Help Desk Technicians • Manage projects on my own with limited supervision • Manage company devices inside of AirWatch • Ability to explain complex IT concepts to anyone Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Assembler
      • Jun 2019 - Aug 2019

      (Summer job) •Worked with a team to assemble industrial light systems •Followed specific safety guidelines to ensure a safe environment •Learned how to use power tools (Summer job) •Worked with a team to assemble industrial light systems •Followed specific safety guidelines to ensure a safe environment •Learned how to use power tools

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Information Technology Intern
      • Jun 2018 - Aug 2018

      •Maintained district hardware •Repaired and or replaced Screens/Keyboards •Assisted Help Desk with imaging needs •Maintained district hardware •Repaired and or replaced Screens/Keyboards •Assisted Help Desk with imaging needs

    • Information Technology Intern
      • Jun 2017 - Aug 2017

      •Wiped PCs by zeroing the disks •Went on calls with techs to learn basic procedures •Assisted the team with installing SSD's in all desired devices •Wiped PCs by zeroing the disks •Went on calls with techs to learn basic procedures •Assisted the team with installing SSD's in all desired devices

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