Experience

The Hope For Us Network

• United States
• Mental Health Care
• 1 - 100 Employee

• Volunteer, Business Systems Consultant

  • Jan 2013 - Present

  Hope For Us Network achieves proactive suicide prevention by providing outreach and mental health education through self-expression platforms. www.hftd.org Hope For Us Network achieves proactive suicide prevention by providing outreach and mental health education through self-expression platforms. www.hftd.org



The University of Chicago Graham School

• United States
• Higher Education
• 1 - 100 Employee

• Student

  • Sep 2016 - May 2022



Smart Museum of Art, The University of Chicago

• University of Chicago Campus, Hyde Park, Chicago, IL

• Docent

  • Oct 2017 - Sep 2018

  Smart Museum docents serve as public ambassadors for the Smart Museum and assist the Museum in fulfilling its educational mission as gallery teachers for a range of K–12, University, and adult audiences. Docents also assist with the facilitation of programming across the museum, including family engagement, collaborative arts partnerships, and public programs addressing critical contemporary issues. Docents receive paid training courses and ongoing training sessions with guest facilitators. Smart Museum docents serve as public ambassadors for the Smart Museum and assist the Museum in fulfilling its educational mission as gallery teachers for a range of K–12, University, and adult audiences. Docents also assist with the facilitation of programming across the museum, including family engagement, collaborative arts partnerships, and public programs addressing critical contemporary issues. Docents receive paid training courses and ongoing training sessions with guest facilitators.



Japan International Broadcasting, Inc

• telecommute/Tokyo, Japan

• Program Monitor

  • Mar 2011 - Mar 2016

  Program Monitor - Content/Cinematic Quality/Commercial Viability commentaries Program Monitor - Content/Cinematic Quality/Commercial Viability commentaries



Advance Coating Solutions, Libertyville, IL

• Illinois

• Consultant

  • Nov 2009 - Nov 2010

  Business Impact Analysis studies, IT QA Methodolgy analysis Business Impact Analysis studies, IT QA Methodolgy analysis



ACS

• Information Management Sr. Specialist

  • Jul 2007 - Sep 2009

  Senior team member working with special projects task force to redesign and upgrade a state government's medical billing recovery systems. Team consists of Schaumburg project management staff, development programmers in India, Guatemala, Indiana and South Carolina. Responsible for business systems analysis, functional specifications, QA test plans and testing management. Productivity gains due to rapid development deliverables allowed the business unit to return to profitablity after 18 months of net losses, and to obtain client's confidence with a new long-term contract pending the expiration of the previous contract. Scope of special project has now shifted from fixing the old system's issues to a long-term plan to re-engineer the entire business process. Show less



Primax Recoveries, Inc.

• MIS QA Manager

  • Jan 2001 - Jun 2007

  Implemented QA controls to reform production installations from hotfix mode to monthly scheduled releases, without jeopardizing true hotfix shipments. This was achieved by creating regression tests for all enhancement projects. Results: Technical staff support overtime hours reduced 60%; mumber of in-house applications supported has grown from 3 to 18 with only one additional tester hired. Project Manager Converted from mainframe EDI Medicare lookups auto loading into MS Client Server app. Conversion reduced lookup timeframes from 8 hours+ to 10 minutes for same volume. Show less



PNC

• United States
• Financial Services
• 700 & Above Employee

• Sr. Systems Manager

  • Jul 1994 - Dec 2000

  Sr. Sys Mgr, Bus. Tech Liaison Diagnosed new client/server loan processing system. Managed upgrade installations. Designed, coded & implemented I/T Tracker Log System for Help Desk Call Monitoring. Designed first industry-wide uniform EDI transfers for Private Mortgage Insurance Rate data from 4 vendors into mortgage loan DB. Sr. Sys Mgr, NEA Sys Adm Analyzed, created & imported business rules data for conversion from mainframe VSAM tables into a new CS MSSQL DB. Trained five mainframe tech support staff on the new client/server app, & achieved productivity improvements by reducing prod. support staff from 8 to 5. Sr. Systems Manager, QA & Security Administration Managed a staff of 5 for all mainframe systems security and QA testing. Project Manager for Year 2000 project. Converted CICS app to RACF security, conducted company-wide user acceptance test effort for the RACF/CICS conversion. Trained & monitored 80+ people from 12 departments within 3 months. Show less