Experience

Helen of Troy

• United States
• Manufacturing
• 700 & Above Employee

• Sales Manager

  • Aug 2023 - Present



Otter Products

• United States
• Manufacturing
• 400 - 500 Employee

• Business Development Manager

  • Mar 2022 - Jan 2023

  At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation. - As Business Development Manager, Established and maintained new partner relationships by building a network, negotiating business contracts, co-developing products, and managing agreements. - Secured $4M book of business with established National Retail accounts, and grew revenue by leveraging market potential, product value proposition, and a clear understanding of customer-specific needs. - Expanded distribution by launching into new, alternate channels including Sporting Goods, Military, Fashion and Travel. - Increased brand presence and revenue growth by attending market specific industry functions, and customer line reviews/ RFPs. Show less



Liviri

• United States
• Packaging & Containers
• 1 - 100 Employee

• Business Development Manager

  • Mar 2021 - Mar 2022

  Liviri brings new purpose and perspective to an evolving packaging world. By fostering collaborative business partnerships, by networking across the value chain and by innovating thermally performant, sustainable products — the box is just the beginning.Launched in 2019, and developed alongside leading nationwide shippers, Liviri’s startup strength stems from an Otter Products DNA rooted in protective case designs and thermal performance innovations. The result is a square box with a circular mindset that champions scalability, profitability and sustainability — here, there and everywhere Liviri goes.- As Business Development Manager, developed and refined market and product specific sales strategies resulting in a personal contribution of approximately 45% of 2021 total revenue, and 51% of total current Liviri customers. - Partnered closely with Product, Engineering, and Marketing teams to provide customers with consultative approach to overcoming objections and delivering on specific product, marketing, and operational needs. - Followed target customers, and analyzed market trends to locate, contact, and pitch Liviri to customers with potential thermal packaging needs resulting in ~900 leads personally worked through the sales funnel in the first year of launch. Show less

• Technical Sales Manager

  • Sep 2019 - Jun 2021

  - As Technical Sales Manager, Collaborated internally with Engineering, Product, Operations, and Supply Chain to define solutions and sales enablement projects to meet specific customer and/or market sector needs.- Conducted customer site visits to identify product-influenced operational disruptions and developed solutions to minimize operational impacts.- Assisted Sales team in working incoming lead funnel, and cold-calling potential customers in target market verticals.

• Sales Operations Analyst

  • Feb 2019 - Sep 2019

  - As Sales Operations Analyst, identified product-influenced operational disruptions and developed solutions to minimize operational impacts.- Assisted in development of initial Liviri business plan, and creation of brand-specific processes and documents.



Otter Products

• United States
• Manufacturing
• 400 - 500 Employee

• Sales Operations Specialist

  • May 2015 - Feb 2019

  At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.- As Sales Operations Specialist, Facilitated weekly calls with customers, sales, and demand planning to review forecasts, product roadmaps, order fulfillment and management of the product life cycle. - Attended quarterly business reviews, and supported various channel sales managers in the communication of customer performance, and future revenue growth strategies and action plans. - Established Sales Operations role for eCommerce channel, and Outdoor Products/ Business Expansion division. - Instrumental in converting Apple Retail to direct distribution model. - Represented the voice of the customer by internally communicating specific product or operational needs, and upholding accountability to resolution. Show less

• Customer Operations Specialist

  • Jul 2013 - May 2015

  - As Customer Operations Specialist, was instrumental in converting Amazon.com to direct distribution model



OtterBox

• United States
• Computers and Electronics Manufacturing
• 300 - 400 Employee

• Key Account Operations Coordinator

  • May 2012 - Jul 2013

  At Otter Products, we grow to give. From our founder’s garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation.- As Key Account Operations Coordinator, was promoted to focus on AT&T Mobility partnership optimization

• Key Account Support Representative

  • Jun 2011 - May 2012

  - As Key Account Support Representative, was one of only several founding members of Key Account Operations team

• Customer Service Representative

  • Dec 2010 - Jun 2011

  - As Customer Service Representative, provided best in class customer support, while upholding Otter Products philosophies and Core Values with customers.



MSI,LLC - MSI HOA

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Community Manager

  • Aug 2006 - Dec 2010

  MSI has been serving Homeowners Associations on the Colorado Front Range since October 1982. Over our 39 years we have become the market leader among the Front Range as the premier provider of Association management services, while we have continued to maintain the personal approach of a small company. We have an open door communication policy from the owners down, and are always available to advise and counsel Boards from our extensive experience. MSI brings value and an ethical and responsible approach to Association management, and we bring those high standards and honesty to every community we serve. - As Community Manager, served as primary management contact for over 3,000 individual homeowners across 8-10 communities. - Managed and created community budgets, capital reserve plans, homeowner design requests, and grounds maintenance contracts. - Collaborated with Association legal counsel and building contractors to advocate on behalf of the association members. - Conducted weekly site visits to uphold compliance with Association governing documents. - Worked cross-functionally with HOA executives to host monthly board meetings, annual board election meetings, and annual budget ratifications. Show less