Experience

USAA Auto Insurance

• United States
• Insurance
• 100 - 200 Employee

• Usaa auto claim adjuster

  • Jun 2023 - Present



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Dec 2022 - Jul 2023

  General customer inquiries, finding solutions for the customer and being the contact for online orders. Responsible for investigating complex cases, taking payments, liaising with IKEA Service providers and assessing quality & warranty issues. General customer inquiries, finding solutions for the customer and being the contact for online orders. Responsible for investigating complex cases, taking payments, liaising with IKEA Service providers and assessing quality & warranty issues.



Amos House Academy

• Vine Grove, Kentucky, United States

• Childcare Provider

  • Nov 2020 - Oct 2022

  Served as a rotating care provider while analyzing data to develop new processes and created long and short-term plans to improve business. Developed relationships with 20+ families and participated in school retention efforts, maintaining productive contact with families. Served as a rotating care provider while analyzing data to develop new processes and created long and short-term plans to improve business. Developed relationships with 20+ families and participated in school retention efforts, maintaining productive contact with families.



jumpers fitness GmbH

• Germany
• 1 - 100 Employee

• Talent Acquisition Specialist

  • Oct 2018 - May 2020

  Led a team of 10 employees with duties of promoting positive client engagement and recruiting strategies to meet organizational goals. Surveyed clients and staff as well as analyzed and documented findings and prepared recommendations for implementation of system upgrades and/or processes. Led a team of 10 employees with duties of promoting positive client engagement and recruiting strategies to meet organizational goals. Surveyed clients and staff as well as analyzed and documented findings and prepared recommendations for implementation of system upgrades and/or processes.



American Dentistry

• Landstuhl, Rhineland-Palatinate, Germany

• Operational Specialist

  • Oct 2017 - Oct 2018

  Provided operational support to 3 dentist in a fast-paced practice. Performed the coordination and delivery of orientation and onboarding activities for new employees and scheduled in-person interviews with the the owner. Provided operational support to 3 dentist in a fast-paced practice. Performed the coordination and delivery of orientation and onboarding activities for new employees and scheduled in-person interviews with the the owner.