Vice President of Quality, Safety and Operations

• Nov 2021 - Present

• Oversee the overall strategic direction, design and implementation efforts related to improving operational efficiencies, access to care, hospital occupancy, length of stay, clinical progression of care and organizational strategy to meet patient demand and growth • Shared accountability in the development of a system transfer center aimed to level-load capacity across eight hospitals, create access to care for new patients and establish pathways for regional hospital sites to access high-acuity beds, specialty services and procedural departments• Oversee and develop the strategic and operational plan in support of accurate clinical documentation of patients' conditions across HealthPartners hospitals to ensure that clinical documentation reflects the level of service rendered to patients is complete and accurate

Vice President of Quality and Safety

• Sep 2017 - Nov 2021

• Drive the development of Regions Hospital's performance excellence strategy that virtually integrates quality, service and efficiency performance improvement efforts and captures the financial improvement generated by gains in these areas• Directly accountable for patient safety, infection control, patient representatives, performance improvement/quality/data and measurement/informatics departments• Accountable for the development and implementation of programs across the facility, which encompass strategic planning for the achievement of quality outcomes• Monitor and assess clinical quality and service trends and make recommendations to develop/adjust strategy to meet the changing business and market practices• Assure effective execution of initiatives and business strategies by aligning operational and business needs and developing a culture of high reliability, which builds leader commitment that reinforces quality, performance and service• Support existing inter-entity, multidisciplinary initiatives (i.e. equitable care, disparities), as well as shape and launch new initiatives that position Regions to improve overall performance• Drive process, systems, practice and service improvements across Regions while ensuring that all initiatives are integrated and coordinated within the HealthPartners family and support quality alignment with all HealthPartners hospitals

Principal, Informatics and Technology Practice

• Jun 2016 - Aug 2017

• Led the analytics and insights advisory services, including strategic analytics, data governance, data management, and the use of analytics to support data-driven decision making • Led the analytics and insights advisory services, including strategic analytics, data governance, data management, and the use of analytics to support data-driven decision making

Founding Partner

• Jun 2016 - Jun 2016

• CEO and co-Founder of DTA Associates, Inc., a health care consulting firm based in Minneapolis • Developed and implemented strategic, tactical, and analytics plans in support of population health and quality • Redesigned a care-management function in support of an emerging population health agenda • Developed physician-leadership academies focused on engaging and supporting physicians and middle managers in performance-improvement efforts • CEO and co-Founder of DTA Associates, Inc., a health care consulting firm based in Minneapolis • Developed and implemented strategic, tactical, and analytics plans in support of population health and quality • Redesigned a care-management function in support of an emerging population health agenda • Developed physician-leadership academies focused on engaging and supporting physicians and middle managers in performance-improvement efforts

Vice President, Performance Resources

• Aug 2001 - Jul 2012

Vice President, Performance Improvement

• Jun 1993 - Jul 2000

Director of Information Services

• Jun 1989 - Jun 1993

Manager of Healthcare Consulting

• Jun 1986 - Jun 1989