Experience

Xamarin Developer

• United Kingdom
• Software Development
• 400 - 500 Employee

• Ecommerce Specialist

  • Nov 2021 - Present

  - Product Research - Listing Optimization - Pay Per Click (PPC) - Supplier Sourcing - Inventory Management - Account Management - Product Research - Listing Optimization - Pay Per Click (PPC) - Supplier Sourcing - Inventory Management - Account Management



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Accounts Receivable Specialist

  • Feb 2018 - Present

  -Managing KEY US accounts by maintaining a target monthly receivable percentage. -Managing customer disputes by making sure the issues are escalated immediately to the correct party -Serving as AR Subject Matter Expert on EDI -Managing KEY US accounts by maintaining a target monthly receivable percentage. -Managing customer disputes by making sure the issues are escalated immediately to the correct party -Serving as AR Subject Matter Expert on EDI



Brady Corporation

• United States
• Manufacturing
• 700 & Above Employee

• Senior Credit Analyst

  • Mar 2011 - Dec 2017

  - Conducted annual credit limit reviews to Brady US Line of Business accounts - Facilitated in the training of newly hired credit analyst - Implemented Process Improvement Ideas for Credit & Collection Department - Conducted annual credit limit reviews to Brady US Line of Business accounts - Facilitated in the training of newly hired credit analyst - Implemented Process Improvement Ideas for Credit & Collection Department



EXL

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inbound Customer Service Representative

  • Apr 2009 - Mar 2011

  -Worked as a Fixed Annuity inbound specialist to one of US's Insurance Companies -Served as Subject Matter Expert and assisted Team Leads in managing the team. -Worked as a Fixed Annuity inbound specialist to one of US's Insurance Companies -Served as Subject Matter Expert and assisted Team Leads in managing the team.



TeleTech Philippines

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Inbound Customer Service Representative

  • Mar 2008 - Feb 2009

  -Worked as Out of Warranty Inbound Specialist to an American multinational information technology company. -Worked as Out of Warranty Inbound Specialist to an American multinational information technology company.



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Relations Associate

  • Nov 2006 - Feb 2008

  - Worked as Inbound Customer Relations Associate to one of US Credit Card Companies. - Worked as Inbound Customer Relations Associate to one of US Credit Card Companies.