Experience

Thorne

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Inside Sales Representative

  • Jan 2023 - Present



Shopify

• Canada
• Software Development
• 700 & Above Employee

• Enterprise Business Development

  • Feb 2022 - Jan 2023

  ● Established company record of onboarding 45 unique enterprise merchants with $75M+ in aggregate revenue. ● Enhanced customer experience for 7 distinct product lines by streamlining onboarding support. ● Resolved technical and training issues across operations, marketing, and IT across 220 countries. ● Onboarded and closed several large accounts with $5B+ in annual revenue. ● Recognized for one of the “Fastest Enterprise Sales Cycle” in Shopify History ● Developed playbooks… Show more ● Established company record of onboarding 45 unique enterprise merchants with $75M+ in aggregate revenue. ● Enhanced customer experience for 7 distinct product lines by streamlining onboarding support. ● Resolved technical and training issues across operations, marketing, and IT across 220 countries. ● Onboarded and closed several large accounts with $5B+ in annual revenue. ● Recognized for one of the “Fastest Enterprise Sales Cycle” in Shopify History ● Developed playbooks for other employees to be successful in sales and account management. Show less



Deliverr Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Enterprise Business Development (Deliverr acquired by Shopify)

  • Feb 2022 - Mar 2022

  Providing Logistic Superpowers for independent brands, and retailers.

• SMB Account Executive

  • Aug 2021 - Feb 2022



Heritage Insurance

• United States
• Insurance
• 200 - 300 Employee

• Agent Success Territory Manager (Florida)

  • Dec 2017 - Aug 2021

  ● Managed 200+ agencies and generated new business through email campaigns, cross-selling and upselling, smart calling, trade shows, and online lead generation ● Facilitated and led 10+ knowledge transfer sessions to teach agents ways to increase revenue ● Awarded “Employee of the Quarter” for 100% agency retention exceeding quarterly target by 102% ● Generated $2.3M in new agent revenue from Dec. 2019 to Feb 2020; Tripled inactive book by ~300% ● Served as the daily contact for… Show more ● Managed 200+ agencies and generated new business through email campaigns, cross-selling and upselling, smart calling, trade shows, and online lead generation ● Facilitated and led 10+ knowledge transfer sessions to teach agents ways to increase revenue ● Awarded “Employee of the Quarter” for 100% agency retention exceeding quarterly target by 102% ● Generated $2.3M in new agent revenue from Dec. 2019 to Feb 2020; Tripled inactive book by ~300% ● Served as the daily contact for extinguishing “fires” related to onboarding integrations, underwriting requests, commission, licensing and any/all required legal documentation for a successful agency - carrier partnership Show less



Leiluna LLC

• Social Media & B2B Client Manager

  • Jul 2015 - Dec 2017

  ● Managed outreach and design concepts on Instagram and Facebook for all 6 startup company brands ● Established relationships with 6 retail & 3 online ecommerce businesses to carry products in their stores/websites ● Coordinated content updates across Amazon, eBay, Walmart, and Shopify storefronts ● Produced all photography and video content ● Improved monthly media metrics including viewer engagement on posts, conversion rates on coupon codes by 186%, 33% and increased follower… Show more ● Managed outreach and design concepts on Instagram and Facebook for all 6 startup company brands ● Established relationships with 6 retail & 3 online ecommerce businesses to carry products in their stores/websites ● Coordinated content updates across Amazon, eBay, Walmart, and Shopify storefronts ● Produced all photography and video content ● Improved monthly media metrics including viewer engagement on posts, conversion rates on coupon codes by 186%, 33% and increased follower counts from 5 to 5,000. ● Established and managed relationships with 12 social media influencers on an ongoing basis ● Served as customer point of contact and resolved all escalated customer issues and complaints Show less



H&M

• Sweden
• Retail
• 700 & Above Employee

• Senior Department Manager (High Volume)

  • Aug 2006 - Jun 2015

  ● Oversaw over 40% of the total business (with total annual revenue of $15M+) ● Executed weekly moves, and oversaw change outs; worked with visual merchandisers to establish displays ● Responsible for the development and training of 40+ store associates, supervisors, and department managers ● Received “Employee of the Month” within 3 months of hire ● Received “Leader of the Month” twice in 6 months