Elizabeth Mallery
Operations Manager at Rush49- Claim this Profile
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Bio
Trevor Williams
Elizabeth (Liz) Mallery is the perfect balance of left & right-minded leaders. I had the pleasure of working with Liz during our time together at Rush49 where she was an integral part of our marketing and operations teams. Her analytically creative mind helped shape what was historically a leaderless organization into a robust eCommerce environment with millions of users. Her acumen for taking complex processes and simplifying them for ease of execution is simply sublime, with her capabilities outranking those of Senior Operations Leaders in Fortune 500 organizations. From Day 1 of a project, Liz is a leader, taking on all operations requirements and ensuring their implementation successfully. One of the biggest projects I had tasked Liz with at Rush49 was the implementation of Hubspot, a CRM platform, that required hundreds of moving parts across Sales, Marketing, Customer Service, and DevOps to work in complete harmony. Her attention to detail and focus on future-proofing the business ensured a successful design and implementation of the Hubspot tool that increased end-to-end sales pipeline efficiency by 30% and connected much-needed data points that were historically strewn across several spreadsheets. Liz is an exceptional leader, both in mentoring teammates as well as focusing upcoming tasks toward revenue initiatives. This focus ensured Rush49's SMS platform, Attentive, was implemented successfully, increasing LTV and AOV, but more importantly, driving a 65X ROI! Simply put, Liz is an excellent addition to any team and if you find yourself fortunate to see her resume come across your desk, don't hesitate!
Trevor Williams
Elizabeth (Liz) Mallery is the perfect balance of left & right-minded leaders. I had the pleasure of working with Liz during our time together at Rush49 where she was an integral part of our marketing and operations teams. Her analytically creative mind helped shape what was historically a leaderless organization into a robust eCommerce environment with millions of users. Her acumen for taking complex processes and simplifying them for ease of execution is simply sublime, with her capabilities outranking those of Senior Operations Leaders in Fortune 500 organizations. From Day 1 of a project, Liz is a leader, taking on all operations requirements and ensuring their implementation successfully. One of the biggest projects I had tasked Liz with at Rush49 was the implementation of Hubspot, a CRM platform, that required hundreds of moving parts across Sales, Marketing, Customer Service, and DevOps to work in complete harmony. Her attention to detail and focus on future-proofing the business ensured a successful design and implementation of the Hubspot tool that increased end-to-end sales pipeline efficiency by 30% and connected much-needed data points that were historically strewn across several spreadsheets. Liz is an exceptional leader, both in mentoring teammates as well as focusing upcoming tasks toward revenue initiatives. This focus ensured Rush49's SMS platform, Attentive, was implemented successfully, increasing LTV and AOV, but more importantly, driving a 65X ROI! Simply put, Liz is an excellent addition to any team and if you find yourself fortunate to see her resume come across your desk, don't hesitate!
Trevor Williams
Elizabeth (Liz) Mallery is the perfect balance of left & right-minded leaders. I had the pleasure of working with Liz during our time together at Rush49 where she was an integral part of our marketing and operations teams. Her analytically creative mind helped shape what was historically a leaderless organization into a robust eCommerce environment with millions of users. Her acumen for taking complex processes and simplifying them for ease of execution is simply sublime, with her capabilities outranking those of Senior Operations Leaders in Fortune 500 organizations. From Day 1 of a project, Liz is a leader, taking on all operations requirements and ensuring their implementation successfully. One of the biggest projects I had tasked Liz with at Rush49 was the implementation of Hubspot, a CRM platform, that required hundreds of moving parts across Sales, Marketing, Customer Service, and DevOps to work in complete harmony. Her attention to detail and focus on future-proofing the business ensured a successful design and implementation of the Hubspot tool that increased end-to-end sales pipeline efficiency by 30% and connected much-needed data points that were historically strewn across several spreadsheets. Liz is an exceptional leader, both in mentoring teammates as well as focusing upcoming tasks toward revenue initiatives. This focus ensured Rush49's SMS platform, Attentive, was implemented successfully, increasing LTV and AOV, but more importantly, driving a 65X ROI! Simply put, Liz is an excellent addition to any team and if you find yourself fortunate to see her resume come across your desk, don't hesitate!
Trevor Williams
Elizabeth (Liz) Mallery is the perfect balance of left & right-minded leaders. I had the pleasure of working with Liz during our time together at Rush49 where she was an integral part of our marketing and operations teams. Her analytically creative mind helped shape what was historically a leaderless organization into a robust eCommerce environment with millions of users. Her acumen for taking complex processes and simplifying them for ease of execution is simply sublime, with her capabilities outranking those of Senior Operations Leaders in Fortune 500 organizations. From Day 1 of a project, Liz is a leader, taking on all operations requirements and ensuring their implementation successfully. One of the biggest projects I had tasked Liz with at Rush49 was the implementation of Hubspot, a CRM platform, that required hundreds of moving parts across Sales, Marketing, Customer Service, and DevOps to work in complete harmony. Her attention to detail and focus on future-proofing the business ensured a successful design and implementation of the Hubspot tool that increased end-to-end sales pipeline efficiency by 30% and connected much-needed data points that were historically strewn across several spreadsheets. Liz is an exceptional leader, both in mentoring teammates as well as focusing upcoming tasks toward revenue initiatives. This focus ensured Rush49's SMS platform, Attentive, was implemented successfully, increasing LTV and AOV, but more importantly, driving a 65X ROI! Simply put, Liz is an excellent addition to any team and if you find yourself fortunate to see her resume come across your desk, don't hesitate!
Credentials
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CPR
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Experience
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Rush49
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United States
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Entertainment Providers
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1 - 100 Employee
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Operations Manager
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Jan 2022 - Present
• Coordinated and deployed internal and third-party automation tools in order to reduce redundancy, improve cross-functionality, and increase transparency across Marketing, Customer Service, Sales, and DevOps in order to meet departmental and organizational goals. • Designed, built, and deployed a Hubspot-based CRM tool to increase the end-to-end sales pipeline efficiency.• Collaborated with DevOps engineers to map, test, and deploy new features for internal systems and customer-facing products, as well as familiarize and/or train team members and affected clients post-launch. • Managed API integration partnerships from R&D to final deployment. • Provided technical support for new partner onboarding, including the creation of custom ticketing solutions, training materials, and workflows to ensure partner success. Show less
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Production Manager
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2016 - 2022
• Managed the creative pipeline for website content, site redesigns, marketing assets/ campaigns, and new products; this includes design development and supervision of a team of production associates.• Oversaw the development of new product features for customer-facing, B2B, and internal systems from R&D to deployment, working closely with DevOps.• Assistance with creative briefs, presentations, and design concepts to meetbusiness objectives.• Assure quality control for creative projects bysupervising our in-house production team.• Work with top management in the optimizationof our production pipeline, custom CRM, andmarketing campaigns• Provided onsite and offsite support for partnered events, working closely with internal and external customer service and production teams to ensure a seamless user experience. Show less
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Production Associate / Account Manager
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2015 - 2016
• Oversee marketing campaigns from concept to launch, including but not limited to: copywriting, editing, creative design, ad optimization, and social media marketing.• Establish and maintain accounts by acting as a liaison between merchants and sales.• Design creatives for Facebook branding, email, and display advertising.• Day to day operations within existing partnerships, including but not limited to: payment coordination, marketing strategies, contract revisions, and creative consultation. Show less
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Carter Sexton
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Valley Village, CA
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Sales Representative
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2014 - 2015
• Coordinate the sale and delivery of product to clientele • Maintain inventory and process orders • Design in-store signage and promotional materials • Coordinate the sale and delivery of product to clientele • Maintain inventory and process orders • Design in-store signage and promotional materials
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BHC Alhambra Hospital, Inc.
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United States
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Mental Health Care
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1 - 100 Employee
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Activity Therapist
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2012 - 2014
• Managed in-patient activity therapy for acute care facility residents, working closely with Program Specialists and Nursing staff. • Tailored physical, recreational, and creative activities to accommodate a diverse population of age groups, cultural backgrounds, and patient acuity, as well as adhere to individual treatment plans. • NCI & CPR Certified • Managed in-patient activity therapy for acute care facility residents, working closely with Program Specialists and Nursing staff. • Tailored physical, recreational, and creative activities to accommodate a diverse population of age groups, cultural backgrounds, and patient acuity, as well as adhere to individual treatment plans. • NCI & CPR Certified
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Education
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The School of the Art Institute of Chicago
Bachelor of Fine Arts (B.F.A.), Printmaking -
Santa Monica College
Graphic Design