Mizanur Rahman

Consultant- After Sales Service at ITEMA WEAVING (INDIA) PRIVATE LIMITED
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD
Languages
  • English Professional working proficiency
  • Bangla Native or bilingual proficiency
  • Hindi Limited working proficiency

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Experience

    • Consultant- After Sales Service
      • Jan 2022 - Present
    • United Kingdom
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Service Engineer
      • Jul 2016 - Jan 2022

      1) Installation & Commissioning of Itema Weaving machinery. 2) Responsible for the service visit to the customer end and help to provide them good suggestion for better performance of machine to get the maximum output from machine. 3) Help to provide customer good support service as well as good relationship build-up with customer for business growing opportunity of company. 4) Attending troubleshooting and identification any fault of machine and give them proper solution as per rules and regulation of Manufacturer. 5) Provide to customer spare parts support as per their requirement with current support or help to give them instruction for importing the parts from original manufacturer Italy or Switzerland. 6) Assesses foreign suppliers of goods, analyzing performance and satisfaction in terms of pricing, supply, delivery and quality. 7) Develops and maintains relationships with prospective suppliers through email and discussing price, product quality, and delivery cycles of goods. 8) Engage in company operations and logistic process on material import, inventory and distribution process with proper communicating with C&F agent. 9) Collect PI and negotiate terms of payments with suppliers as well as identifies and implements preferred payment methods for customers. 10) Focus on payments methods (i.e. L/C, T/T etc.) with bank and resolve the relevant issues (i.e. L/C amendment, custom tariff etc.) corresponding with suppliers. Show less

    • Asst. Engineer
      • Dec 2012 - Jun 2016

      1) Troubleshooting and Servicing work in process for the following Sewing Thread Machinery such as (Soft winding m/c, twisting m/c, Yarn Dyeing m/c, RF-Dryer m/c, SSM Hard winding m/c and Laboratory machineries etc.) 2) Responsible for electrical power system design, develop and maintain electrical control system based on economy, quality, reliability, safety and sustainability for the distribution of power. 3) Provide prompts response to inquiries whenever there is breakdown and resolved this issue as quickly as possible. 4) Fittings new parts and make sure equipment working correctly for ensuring there is continuous cover of machinery and equipment in case of breakdown. 5) Monitoring and supervision of every installation of HT Panel, X-former, LT Panel, PFI Panel, MDB, SDB and Bus-bar trunking System. Show less

Education

  • International Islamic University Chittagong
    Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
    2008 - 2012
  • Feni Government College
    Higher Secondary Certificate, Science
    2005 - 2007
  • Dharmapur Educational Estate
    Secondary School Certificate, Science
    2005 - 2005

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