Mizael A. Ponce, CSM
Project Manager at ECI Software Solutions- Claim this Profile
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Bio
Experience
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ECI Software Solutions
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United States
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Software Development
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700 & Above Employee
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Project Manager
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Apr 2022 - Present
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Kaseya
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United States
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Software Development
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700 & Above Employee
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Project Manager
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Nov 2020 - Apr 2022
Miami, Florida, United States Consistently managing implementation projects via Agile/Scrum/Lean Six Sigma methodologies. Creating runbooks and internal workflows for new SaaS implementations. Developing project plans and business cases that easily communicate the value and impact of a project. Working with Salesforce on executive reporting for monthly/quarterly goals. Managing premier projects via Jira software. Consistent communication between Stakeholders, Developers, Sales and the PMO.
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Account Manager
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Jun 2019 - Nov 2020
Managed a BOB of 50-200 current partners and was tasked with up-selling and cross-selling different software. Set quarterly goals of least 10% growth while keeping retention at 90% or higher. Attended company events and conferences with customers to increase client relations. Created sales trainings for the Account Management team on weekly meetings. Worked with solution architects and developers to educate clients on the importance of improving their… Show more Managed a BOB of 50-200 current partners and was tasked with up-selling and cross-selling different software. Set quarterly goals of least 10% growth while keeping retention at 90% or higher. Attended company events and conferences with customers to increase client relations. Created sales trainings for the Account Management team on weekly meetings. Worked with solution architects and developers to educate clients on the importance of improving their infrastructures.
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ADP
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United States
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Human Resources Services
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700 & Above Employee
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Associate District Manager
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Oct 2018 - May 2019
Implemented sales strategies to engage prospects and clients with HCM services. Worked primarily in the B2B space. Built strong relationships with COI’s, bankers, and CPAs to pull referrals and set meetings with business clients. Held weekly meetings with manager to go over forecasts, potential strategies, and prospects to work on. Assisted customers with implementation of HCM Services.
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Technical Advisor for Commercial Operations
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Jun 2017 - Aug 2018
Miami/Fort Lauderdale Area Tasked with the market penetration of the Recycling Channel in the South Florida area. Met with transport fleets to establish future partnerships within the community. Led the team in charge of selling in our recycling and recollection services to local business owners.
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International Investment Consultant
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Mar 2016 - Jul 2018
Helping foreign clients understand investment opportunities within the community Assisting local clients in finding beneficial international opportunities. Creating business strategies and business models for clientele. Implementing business plans for investment partners.
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Milwaukee Tool
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United States
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Manufacturing
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700 & Above Employee
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Territory Sales Representative
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Aug 2015 - Dec 2015
Managed over 200 accounts within Milwaukee's Industrial Channel. Made a 20% Increase in Sales from the prior year. Sold in programs to store owners, ranging from $2,000 to $50,000. Created Monthly Sales and Marketing Strategies on Excel.
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Techtronic Industries - TTI
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United States
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Manufacturing
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700 & Above Employee
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Field Sales Representative
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May 2014 - Aug 2015
Miami/Fort Lauderdale Area Managed 5 accounts with an average of $1,000,000 POS during 2014. Grew Territory by 22% from 2014 to 2015. Consistently partnered with the Home Depot Management teams in order to increase brand awareness. Recruited students from FIU to work for TTI.
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Miami Marlins and loanDepot park
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United States
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Spectator Sports
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300 - 400 Employee
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Sales Intern
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Jan 2012 - Oct 2012
Set up customer accounts and handled their finances within the Provenue database. Assisted with everyday office duties such as mailing, sales calls, and updating the CRM system. Set up and managed the Guest Services booth for all 82 homes games. Answered Customer service phone calls and gave daily tours of the ballpark in order to improve client and fan relations.
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Education
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Florida International University
Bachelor of Business Administration (BBA), International Business & Marketing -
Greater Miami Adventist Academy
High School Diploma