Miya McClain

VP of Product Management at Smartsheet
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • VP of Product Management
      • Oct 2022 - Present

      Seattle, Washington, United States I lead a diverse team of product managers focused on enabling our customers to easily and effectively create, build, collaborate on, manage, and find their solutions from anywhere in Smartsheet.

    • United States
    • Software Development
    • 700 & Above Employee
    • Director of Product Management, Webex.com e-Commerce/SMB Business
      • Jan 2019 - Sep 2022

      I led an 11 person product management and operations team focused on driving growth in Cisco Webex SMB Business through end to end product experiences I drive multiple planning and release process prompting more consistent releases with a decrease customer escalations post release People: Foster a culture focused on people, diversity, and talent development, growing multiple Individual contributors into people managers Business: Meet or exceeded YoY Revenue forecast… Show more I led an 11 person product management and operations team focused on driving growth in Cisco Webex SMB Business through end to end product experiences I drive multiple planning and release process prompting more consistent releases with a decrease customer escalations post release People: Foster a culture focused on people, diversity, and talent development, growing multiple Individual contributors into people managers Business: Meet or exceeded YoY Revenue forecast Business: Drove YoY growth in the SMB Business during COVID market shifts Product: I manage the strategy, roadmap and backlog for a 70+ engineering org Previously, I led the product management teams driving the strategy, product roadmap and backlog for the Webex App web and mobile clients. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Principal Program Manager
      • Jan 2018 - Jan 2019

      Redmond, Washington Principle PM leading eCommerce experiences

    • Group Program Manager
      • Jul 2014 - Jan 2018

      Greater Seattle Area Build out and support a strong team of technical program managers with a bias toward rapid execution, responsible for delivering innovative new programs that bridge the Nordstrom customer's online experiences with their in- store experiences through technology.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Test Lead
      • Dec 2012 - Jul 2014

      Redmond Lead a team of 5 SDET's working on mobile clients across multiple platforms that are back by a service.

    • SDET 2
      • Jul 2006 - Dec 2012

      Drive the testing of various features by offering the test perspective during the Functional Spec process, creating Test Design Specifications, posting relevant bugs, writing automation and participating in team wide testing initiatives. Lead a team of testers to create an internal verification suite of tools that verify the health of the Office website content by gathering tool requirements, managing priorities of tool request, evangelizing the tools set across the org, setting and… Show more Drive the testing of various features by offering the test perspective during the Functional Spec process, creating Test Design Specifications, posting relevant bugs, writing automation and participating in team wide testing initiatives. Lead a team of testers to create an internal verification suite of tools that verify the health of the Office website content by gathering tool requirements, managing priorities of tool request, evangelizing the tools set across the org, setting and enforcing release process and schedule and effectively communicating progress to management. Act as Dogfood contact for internal and external Dogfood process. Worked with a partner team Test Manager and Test Lead to create internal Dogfood process for writing team that was incorporated into the shipping process during milestones. Owned cross group migration feature and metarole by leading a v-team of testers to effectively test the functionality of the feature, working closely with PM and writers to determine feature requirements and migration process, and actively working with Dev and PM counterparts to triage bugs.

    • United States
    • Software Development
    • 700 & Above Employee
    • SDET Intern
      • May 2004 - Aug 2004

      Completed two successful college internships as an SDET for AWS Owned various features as the tester, wrote automation, and present completed work to the Office Online Org

    • United States
    • Software Development
    • 700 & Above Employee
    • SDET Intern
      • May 2003 - Aug 2003

      Created automation for several end user office online features and presented the completed work to the Office Online Org.

Education

  • Mills College
    B.A, Computer Science
    2002 - 2006

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