Experience

Haven House in Allentown PA

• United States
• Mental Health Care
• 1 - 100 Employee

• Marketing Coordinator

  • Sep 2021 - Present



Northampton County

• Government Administration
• 400 - 500 Employee

• LIHEAP Clerk

  • Sep 2019 - Apr 2020



The Center for Animal Health & Welfare

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer and Community Engagement Coordinator

  • Sep 2018 - Jun 2019

  • Revived Volunteer Program – establishing new protocols in every aspect of the program and launching much needed communication avenues for volunteers • Organized and expanded in-kind gifts program; both giving and receiving; obtained thousands of dollars of in-kind items for Staff use, raffles items, and to give to partner organizations • Managed and “staffed” on-site and off-site opportunities with volunteers • Acquired and developed relationships with other organizations including reestablishing old relationships with new contracts to address reoccurring glitches • Began growing opportunities for youth at our facility and off site – schools and Girl Scouts • Represented the organization on the news, television and social media as needed • Provided marketing and IT support as needed Show less



Youth Education in the Arts

• United States
• Performing Arts
• 1 - 100 Employee

• Communication Manager

  • May 2018 - Aug 2018

  • Executed e-communications • Designed and engaged in social media communications for three different programs • Created print materials: programs, flyers, and ads • Created recruiting slogan for The Cadets • Executed e-communications • Designed and engaged in social media communications for three different programs • Created print materials: programs, flyers, and ads • Created recruiting slogan for The Cadets



Forsyth Humane Society

• Winston-Salem, NC

• Marketing & Outreach Manager

  • Sep 2014 - Mar 2017

  • Increased social media followers & had website converted to allow editing in-house & improve mobile access for the public • Created, interviewed, hired, trained & managed two new roles: Marketing Coordinator & Events Coordinator • Conducted program evaluation /redistributed resources - discontinued unnecessary programming, expanded essential & revenue generating programs • Expanded & enhanced outreach programming & impact (regarding events, children & underserved) – ie: children’s summer camp enrollment went from not filling one session to waitlists for sessions; raised ~$20,000 through 1st 5k race • Compiled & executed curriculum for children’s education • A member of the decision-making body for the organization – the Leadership Team Show less



The Volunteer Center of the Triad

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Nov 2013 - May 2014

  • Coordinated events: MLK Month of Service, MLK Day, The Human Race, Open House • Designed flyers • Listed volunteer opportunities in Salesforce • Coordinated events: MLK Month of Service, MLK Day, The Human Race, Open House • Designed flyers • Listed volunteer opportunities in Salesforce



Firehouse Subs

• Winston-Salem, NC

• Cashier

  • Apr 2013 - Oct 2013

  • Provided extraordinary customer service • Offered a promotion to Manager/Head Cashier after first month • Provided extraordinary customer service • Offered a promotion to Manager/Head Cashier after first month



Coffee House

• Bookkeeping / Independent Contractor

  • Feb 2013 - Jun 2013

  • Book keeping – collect receipts weekly for input into weekly and monthly expense reports • Creating budget based on current revenue and owner’s desired future growth • Developing Business Plan with clear goals, objectives, and implementation plan • Liaison to Accountant • Book keeping – collect receipts weekly for input into weekly and monthly expense reports • Creating budget based on current revenue and owner’s desired future growth • Developing Business Plan with clear goals, objectives, and implementation plan • Liaison to Accountant



Advanced Personnel Resources, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Temporary Staffing

  • Apr 2012 - Jun 2012

  • Greet students, answer questions and phones • Transcript clerk – including balancing monies collected weekly; improved process for developing PDFs • Student registration • Filing and other secretarial duties • Greet students, answer questions and phones • Transcript clerk – including balancing monies collected weekly; improved process for developing PDFs • Student registration • Filing and other secretarial duties



Brew Nerds

• Food and Beverage Services

• Barista/Lead Supervisor

  • Jul 2011 - Jan 2012

  Promoted in September. Managed 2 retail locations in Winston-Salem, thus was responsible for: •Day-to-day operations of stores with emphasis on sustaining a positive experience for our customers •Updated Employee Handbook/Standard Operating Procedures •Balancing petty cash, stocking cash drawers, and banking deposits •Hiring and training new employees to be effective customer service providers •Scheduling and last minute shift coverage •Crisis management to maintain customer satisfaction •Inventorying, stocking, and ordering •Booking events for mobile units Barista •Prepared drinks for customers •Maintained store cleanliness •Stocked storefront Show less



Kernel Kustard

• Food and Beverage Services

• Guest Experience

  • Dec 2010 - Sep 2011

  •Sustained a positive experience for guest as cashier/server •Knowledgeable about the menu and business; tested prior to hire •Assisted with preparation for kitchen •Trained new employees to be effective customer service providers •Sustained a positive experience for guest as cashier/server •Knowledgeable about the menu and business; tested prior to hire •Assisted with preparation for kitchen •Trained new employees to be effective customer service providers



JPL Compressor Service

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Reception / Accounts Receivable

  • Sep 2010 - Oct 2010

  • Provided temporary assistance to company • Conducted collection calls • Directed e-mails and phone calls to appropriate staff members • Deposited money received • Updated and organized company records • Provided temporary assistance to company • Conducted collection calls • Directed e-mails and phone calls to appropriate staff members • Deposited money received • Updated and organized company records



Lombard Consulting Services, Inc.

• United States
• Construction
• 1 - 100 Employee

• Assistant

  • Sep 2008 - Apr 2010

  • Assisted experts in preparing for meetings and depositions • Transcribed notes taken in the field and combined them with correlating photos • Created photo evidence databases • Performed secretarial duties • Organized case files • Assisted experts in preparing for meetings and depositions • Transcribed notes taken in the field and combined them with correlating photos • Created photo evidence databases • Performed secretarial duties • Organized case files



Davis Inn

• Innkeeper

  • Sep 2007 - May 2008

  Simultaneously: Managed phone calls, cleaned rooms and common areas, performed check-ins and check-outs, maintained business e-mail account, prepared ordered breakfast, provided room service, and handled concierge services Simultaneously: Managed phone calls, cleaned rooms and common areas, performed check-ins and check-outs, maintained business e-mail account, prepared ordered breakfast, provided room service, and handled concierge services



University of California, Davis

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant

  • Jan 2007 - Feb 2007

  Provided the daily care for nine bulls and a cow. Provided the daily care for nine bulls and a cow.



University of California, Davis

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant for Animal Science Teaching Coordinator

  • Oct 2005 - Jul 2006

  • Maintained classrooms and animals’ stalls • Daily care of animals (cattle, sheep, goats, pigs, rabbits, mice, and rats) • Setup learning labs • Catalogued department’s supplies • Performed secretarial duties • Maintained classrooms and animals’ stalls • Daily care of animals (cattle, sheep, goats, pigs, rabbits, mice, and rats) • Setup learning labs • Catalogued department’s supplies • Performed secretarial duties