Quality Assurance Technician

• Jul 2022 - Present

Certification Center Officer

• Sep 2019 - Jul 2022

• Ensures correct and timely Certificate of Conformity (COC) issuance in relation to the productivity and quality targets of the Certification Center. • Assess product and/or exporter risk levels, identification of product essential requirements and applicable standards following the Business Rules and conformity assessment, classification, import eligibility and process flows, Conformity Assessment Instructions (CAIs). • Provides quality and technical opinion on product standards and product classification and certification. • Marketing and maintaining Client relationship with new and existing clients. • Assists in the resolution of standards, classification and certification cases and other requests and or inquiries by utilization of technical expertise on specific goods or commodity • Audits the quality of the information and accuracy of the documents and ensures that it is correctly indexed in the system. • Provides timely and effective responses to the network in the relation to inquiries concerning essential product requirements, standards, and classification and also services request inquiries. • Conducts comprehensive investigation and evaluation of files with standards and classification disputes. • Prepares technical Position Paper in defending Standard selection and/or Classification cases based on his/her findings. • Actively attends and participates in team and company meetings/assemblies. • To verify through audits the compliances of the QMS requirements of ISO 9001, ISO/IEC 17065, ISO/IEC 17020 and IFIA requirements. • Execute Internal / External audits as per the requirement. • Performs duties or other responsibilities which may be assigned by the Management • Assist in the maintenance of the Company Quality Management System. Show less

Quality Inspector

• Mar 2016 - Sep 2019

• Carrying out Pre-Shipment Inspections (PSI) & Verification of Conformity Inspections (VOC) as per various Govt. Contracts. • Carrying out Third Party Inspection, Container Inspection and Container Loading Surveys as per client’s scope. • Conducting Seminars and Presentation for clients and customers. • Maintain Client Relationship Management the deals with existing clients. • Dealing with clients queries face to face, over the telephone or in writing. • Coordination in Testing Services for Governmental and Non – Governmental clients for supporting quality maintenance of the products and the market. • Handling operations of the department, Client Handling (Preparing Tender / Proposal, Preparing Inspection Reports, Technical Reviewing, Invoicing, Documenting). • Preparation of Quotations and Coordinating Inspections overseas all over the world as per the scope requested by client. • Supporting and promoting all QHSE Policies and procedures implemented by the company. • Managing Key Client Accounts to understand, improve, retain and develop the same. • Maintains Safe and Healthy work environment by following standards and procedures, complying with legal regulations. • Witness Material Testing and Technical Review as per applicable test methods. • Ship Hatch Inspection and Witness Hose Tests prior to Loading. Show less