Mithun M S

ELV and Structured Cabling Engineer at Unified Microsystems
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE

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Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Jan, 2020
    - Nov, 2024
  • Certified Automation Engineer
    SMEClabs
    Mar, 2013
    - Nov, 2024

Experience

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ELV and Structured Cabling Engineer
      • Aug 2021 - Present

      ● Attending meetings with clients & Consultant, site coordination and planning for project execution and completion with technical team ● Reviewing technical specification and drawing before execution, Conducting HSE trainings for safety procedures ● Preparing the permit of workflow procedures● Adhere to HSE policies, getting PTW approvals● Installation & configuration of IP CCTV, Intrusion Detection, Access Control, ANPR system, GATE Barrier system under SIRA guidelines ● Liase with Contractors on site, Liase with Vendors for purchase of materials● Provide technical support to staff on site and making sure Project gets completed within time. Preparing Daily and weekly reports for management• Preparing Site incidents reports• Provide Support and convey technical and non-technical info to Clients and customers, conducting site surveys• Provide Training, support to Technicians on Products, provide Technical info

    • United Arab Emirates
    • Security and Investigations
    • 100 - 200 Employee
    • Security Systems and IT Tech
      • Jan 2020 - Jul 2021

      ● Installation, configuration, commissioning of IP CCTV cameras, cabling, Network cables (CAT-6), (Project- Expo 2020) ● Installation of storage and switches and core switch in data center, Data center cabling, stacking, Manage power output of racks● Installation and Maintenance of Access Control, Biometric System, ANPR Camera design, installation (SSK Technologies) and commissioning● Adhere to HSE policies, getting PTW approvals● Gate Barrier installation (CAME), Electrical panel wiring and termination● Structured Cabling (Moro Data Center-Cat 6 and Fiber))● Switching and Routing, VLAN, Sub netting, NAT, Port Security, EIGRP OSPF, DHCP, Access Control, IPV6, WLAN, Access point, Firewall Configuring Switches and Router, Inter VLAN communication• Provide Support and convey technical and non-technical info to Clients and customers, Cordinate with contractors and sub contractors• Optical Fiber cabling, Splicing and performing OTDR test• Installation of Underground Vehicle Scanner and Driver ID cameras • Integration of UVS and Driver ID cameras, commissioning• Integration of ANPR camera and Gate Barrier system (CAME) and commissioning

    • Security Systems Engineer
      • Jun 2019 - Dec 2019

      ● Sales, Estimation and Installation of Analog and IP CCTV cameras ● Intrusion Alarm ● Installation of Access Control and Biometric System● Video Door Phone● Installation Vehicle Tracking GPS navigation System● Optical Fiber Cable, Splicing and OTDR test● Fire Alarm system Installation● EPABX and Intercom installation and programming ● Lighting Control System ( Home Automation System) using smart switch and hub

    • United Arab Emirates
    • Telecommunications
    • 700 & Above Employee
    • Electronics Support Engineer
      • Dec 2013 - Nov 2018

      ● 5 Year progressive experience in support/ service of Electronics products ● Assisted customers to resolve product related problems by creating service request in the system● Service and Testing of Electronic device, Hardware maintenance, software installation, Electronic Circuit board repair.● Reading of schematic diagrams and technical manuals, keeping updated about the products● Requesting of parts from Vendor, in absence of parts● Creating PO’s for reception of parts, to the vendor, analyze the amount, quantity of parts received and verify the same to the ones received ● Participate in service activities, attend meetings, perform training Programs and presentations on the product and prepare reports.● Provide training to the team about the newly launched product in Market, Provide pre sales and after sales support to customers Meet with customers and provide needs assessments and solutions● Co-ordinate with Sales team and following up with sales target and Work with sales team to improve sales● Adhere to the company SOP’s and achieve standard KPI’s by monitoring the KPI dashboard● Co-ordinate the Service activities, updating the service report and Submitting the report to the branch manager.● Documentation of the day to day work done in CRM● Occasional Market visits and review the performance of the product Achieve the CSI (Customer Satisfaction Index) every month

    • Technical Support Specialist
      • Jan 2012 - Sep 2013

      ● Provided Technical Support to the customer for solving issues with the product.● Answered calls to provide customer assistance (Call Center management)● Part of a team, which supported users across multiple Nations such as US, Canada and Europe.● Worked as a L3 support to troubleshoot issues and report Bugs to the product Development team.● Verified case logs on tickets to validate the troubleshooting steps performed by the technicianbefore being escalated to the L3 support.● Consulted with Quality Assurance Analyst to ensure that Company standards are met.

Education

  • Mangalam College of Engineering, Mangalam Hills, Ettumanoor P.O, Kottayam-686 631
    Bachelor of Technology - BTech, Electronics and Communication Enginering
    2007 - 2011

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