Experience

Praxis Computing

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Manager

  • Jan 2015 - Present

  o My position at Praxis currently is a Technical Manager o Managing and maintaining IT infrastructure at all Praxis clients o New Project implementations o Exchange Server o Active Directory o Office 365 Deployments o Domain Migrations o Server Upgrades & Migrations o SCCM Deployment o Hyper-V o VMWARE o Cloud Services ( Azure, AWS, Zadara ) o Setup and implement Wi-Fi networks using HP and Unifi devices o Setup and manage Windows Server OS o Client Documentation o Monthly reports o Advise on backup solution (Shadow Protect, Symantec Backup Exec, Acronos, Veeam) o Assist with all call escalations from Junior and Senior Engineers o Management of firewall and all network devices o Technical contact for all ISP, Cloud Services, and DR offsite Locations o Providing solutions to all clients (connectivity, hardware & software) o Data recovery specialist o Mobile Device management Other Skills WordPress CMS MySQL Database Apache web server Search engine optimization Google Webmaster tools Google developer tools Mobile device adaptation Project management Team leadership



Pathways Outsourcing

• Network Administrator, Senior Support Engineer

  • Jun 2008 - Dec 2014

  • My position at Pathways currently is a Solution Architect my previous roles was Senior Network Administrator • My responsibilities included on-site maintenance and support, fault finding, problem solving, team guidance, and client and supplier liaison (Management, Staff and I.T. Personnel). • Assigning task to engineering team • Setup and implement Wi-Fi Guest networks • Setup and manage Windows Server OS (2003,2008,2012) • Setup proactive monitoring tools for all clients • Advise on backup solution (Shadow Protect, Symantec Backup Exec, Acronos) • Assist with all call escalations • Management of firewall and all network devices • Technical contact for all ISP & Cloud Services • Providing solution to all clients (connectivity, hardware & software) • Data recovery specialist • AV deployment • Setup and implement all Sage products (Pastel Accounting, Evolution) • Mobile Device management • Setup and manage Apple devices • Setup and implement Microsoft SQL 2003, 2005, 2008, 2012 • Setup and implement Mimecast • Setup and implement cloud backup solutions • Setup and deploy cloud based servers • Setup and manage dedicated servers in datacentre’s around South Africa • Setup and manage Hyper-V & VMWare Servers • Setup and implement offsite replication for DR • Server migration specialist (Virtual to Physical – Physical to Virtual)



Alpha Networks / National Golf Networks

• Support Engineer, Network Administrator

  • Oct 2005 - May 2008

  • My position at Alpha Networks was that of a Senior Technician, Network Administrator, Support Engineer, Solution Provider and Team Leader. • My responsibilities include on-site maintenance and support, fault finding, problem solving, team guidance, and client and supplier liaison (Management, Staff and I.T. Personnel). • I was also involved in setting up of different types of Networks from simple peer to peer networks to the more complex client/server networks. • Processes included building the computers (Servers and Work Stations), laying the cable, installing the software (Windows 2003, Linux & Sco Unix), networking the servers and workstations, getting the network up and running, setting up user accounts (Administration, Management and Staff), sharing network hardware and software resources such as modems, printers and application programs, briefing and training staff on the uses and advantages of networks and finally providing the support both telephonically and on-site. • I have setup File Servers and Mail Servers using server operating system Windows 2003 • My hardware experience spans across almost every form of hardware. I’ve worked extensively on computer workstations, servers, notebooks, printers, hubs, network cards, modems, etc.



Advanet Computers CC

• Senior Technician, Salesman, Support Engineer

  • Jan 2000 - Sep 2005

  • My position at Advanet Computers was that of a Senior Technician, Support Engineer & Solution Provider • My responsibilities include on-site maintenance and support, fault finding, problem solving, setting up Networks and client and supplier liaison. • I was also involved in setting up of different types of Networks from simple peer to peer networks to the more complex client/server networks. • Processes included building the computers, laying the cable, installing the software