Mitchell Joe, Ph.D.

UX Researcher at Sensible
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Experience

    • Technology, Information and Internet
    • 1 - 100 Employee
    • UX Researcher
      • 2021 - Present

      Founding member of the UX team at Sensible. Responsible for leading research efforts that give the product team clear direction on what to build, whom to build it for, and why. Founding member of the UX team at Sensible. Responsible for leading research efforts that give the product team clear direction on what to build, whom to build it for, and why.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • UX Researcher
      • 2019 - 2021

      Supported multiple product teams and focus on one high profile product, which is My Jobs, the area of Indeed where job seekers see the jobs they applied to and how their applications are progressing. Used mixed methods to deliver generative and evaluative research, including in-depth interviews, focus groups, diary studies, concept testing, usability testing, competitive analysis, and surveys. Supported multiple product teams and focus on one high profile product, which is My Jobs, the area of Indeed where job seekers see the jobs they applied to and how their applications are progressing. Used mixed methods to deliver generative and evaluative research, including in-depth interviews, focus groups, diary studies, concept testing, usability testing, competitive analysis, and surveys.

    • Software Development
    • 700 & Above Employee
    • UX Researcher
      • 2016 - 2018

      Worked on Facebook's Sharing team, whose goal is to make Facebook the best place for billions of people to share their lives online. Established the rolling research program on the Sharing team, which regularly serves the Facebook teams of Creation, Growth, Camera, Stories, Video, and AR. Worked on Facebook's Sharing team, whose goal is to make Facebook the best place for billions of people to share their lives online. Established the rolling research program on the Sharing team, which regularly serves the Facebook teams of Creation, Growth, Camera, Stories, Video, and AR.

    • Software Development
    • 700 & Above Employee
    • UX Researcher
      • 2016 - 2016

      Worked on Instagram’s Monetization team, conducting interviews with small-to-medium business owners to discover their behaviors and attitudes and ensure a good product fit with Instagram's newly launched business profile and advertising products. Surveyed the larger business population to validate and expand on the qualitative research findings. Worked on Instagram’s Monetization team, conducting interviews with small-to-medium business owners to discover their behaviors and attitudes and ensure a good product fit with Instagram's newly launched business profile and advertising products. Surveyed the larger business population to validate and expand on the qualitative research findings.

    • United States
    • Software Development
    • 100 - 200 Employee
    • User Experience Researcher
      • 2015 - 2015

      Conduct exploratory research and product-based research with advertisers and publishers who use or don’t use the Chartboost ad network. Work with business, product, design, and engineering teams to present findings and make recommendations. Conduct exploratory research and product-based research with advertisers and publishers who use or don’t use the Chartboost ad network. Work with business, product, design, and engineering teams to present findings and make recommendations.

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior User Experience Designer and Researcher
      • 2014 - 2014

      Worked directly with clients on-site to deliver designs driven by quantitative and qualitative data. Worked directly with clients on-site to deliver designs driven by quantitative and qualitative data.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • User Experience Designer
      • 2013 - 2013

      Complete redesign of the heart and soul of the site, the school profile page. Complete redesign of the heart and soul of the site, the school profile page.

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Interaction Designer
      • 2011 - 2013

      Conduct user research and usability testing. Define interactions and behavior of new functionality focused on optimizing the site in terms of conversion and monetization. Work with product managers, developers, visual designers, copy writers, and site analysts. Conduct user research and usability testing. Define interactions and behavior of new functionality focused on optimizing the site in terms of conversion and monetization. Work with product managers, developers, visual designers, copy writers, and site analysts.

    • United States
    • Design Services
    • 1 - 100 Employee
    • Interaction Designer
      • 2010 - 2010

      Create wireframes, flowcharts, and a UI specifications document for a client that makes medical equipment. Evaluate existing design of product. Create wireframes, flowcharts, and a UI specifications document for a client that makes medical equipment. Evaluate existing design of product.

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Interaction Designer
      • 2007 - 2009

      Designed wireframes, page mockups, and workflows for new functionality. Co-authored a style guide to ensure quality and consistency. Evaluated the usability, functionality, and efficiency of new and existing Yodlee products as well as the redesigned corporate website. Collected user feedback through user testing and adjusted designs to accommodate my findings. Designed wireframes, page mockups, and workflows for new functionality. Co-authored a style guide to ensure quality and consistency. Evaluated the usability, functionality, and efficiency of new and existing Yodlee products as well as the redesigned corporate website. Collected user feedback through user testing and adjusted designs to accommodate my findings.

Education

  • UC San Diego
    B.A., Philosophy (minors: Economics, Religious Studies)
  • The University of Edinburgh
    M.Sc. with Distinction, Philosophy
  • The Australian National University
    Ph.D., Philosophy

Community

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