Mitchell Harvey

Motorway response officer at Brisbane Motorway Services (BMS)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Brisbane Area
Languages
  • Spanish Elementary proficiency

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Bio

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Experience

    • Australia
    • Construction
    • 1 - 100 Employee
    • Motorway response officer
      • Feb 2019 - Present

      Currently, I work as a Motorway Response Officer where I provide rapid response and carry out safe removal of all incidents on the Gateway Motorway, Logan Motorway, Pacific Motorway and the Gateway Extension Motorway and undertake high levels of personal accountability and responsibility in capturing changing conditions according to operational requirements. In this role, I demonstrate ability to operate within time constraints and in the best interest of the personal, public and infrastructure safety. In addition, I maintain and observe KPI times for all incidents and carry out emergency services liaison and communication to ensure prompt delivery of assistance and advise motorway users to ensure their safety. My duties include tow to safety operations, abandoned vehicles towing, incident approach and vehicle placement, TMA operations. To provide general maintenance support, I work alongside TMA Cover and carry out comprehensive scene reporting and communication with the control room to provide real-time and pertinent information. Lastly, I handle difficult customers with firmness and diplomacy at all times to represent the organisation in a professional manner.

    • Motorway response officer
      • Feb 2019 - Feb 2019

    • Australia
    • Consumer Services
    • 1 - 100 Employee
    • Subcontractor
      • Jul 2017 - Feb 2019

      Installing the new NBN HFC communications network throughout SE QLD Installing the new NBN HFC communications network throughout SE QLD

    • Australia
    • Armed Forces
    • 700 & Above Employee
    • Artillery Command Systems Operator
      • May 2013 - Jun 2017

      With the Australian Army, I worked and cooperated in the communications area within a team of 10 soldiers to ensure smooth flow of communication among various departments to ensure artillery was fired on correct data. I functioned as the first primary aid responder to provide emergency medical assistance. I maintained heavy vehicles by conducting vehicle checks and repairs to ensure good working condition at all times. I personally managed and oversaw stock control to ensure good working condition of all equipment and that they are all accounted for and facilitated training fitness and operational programs in collaboration with various teams. Moreover, I trained and developed staff on first aid procedures and CPR to ensure that they were well-equipped and organised telecommunications equipment for radio to ensure that they were functioning well.

Education

  • CQUniversity
    Bachelor's degree, Occupational health and safety
    2022 - 2027
  • Pinnacle Career Institute
    Certificate IV Workplace Health and Safety, OHS
    2021 - 2021
  • St Francis Xavier Catholic college
    2006 - 2009

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