Experience

SingleHop (now INAP)

• Information Technology & Services
• 1 - 100 Employee

• Linux System Administrator

  • Sep 2014 - Present

  Orlando, FL



Affiliate of UCF - CM (Communications and Marketing)

• Computer Specialist

  • Jun 2013 - Sep 2014

  • Administrate users and groups and update security policies using Active Directory. • Fulfilled help desk tickets ranging from general troubleshooting to server configurations using Zendesk. • Remotely troubleshoot end user tickets using Teamviewer. • SSH into Linux servers to Add/Delete files, start or stop services, and make configuration changes. • Employed the use of python and PowerShell scripting languages to manage Windows servers. • Deployed various software updates and… Show more • Administrate users and groups and update security policies using Active Directory. • Fulfilled help desk tickets ranging from general troubleshooting to server configurations using Zendesk. • Remotely troubleshoot end user tickets using Teamviewer. • SSH into Linux servers to Add/Delete files, start or stop services, and make configuration changes. • Employed the use of python and PowerShell scripting languages to manage Windows servers. • Deployed various software updates and packages using SCCM. • Utilized Hyper-V and VMware to create and monitor virtual environments. Show less