Mitchell Carrigan

Designer at DSR Branding
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Location
Brisbane, Queensland, Australia, AU

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Credentials

  • UX Certificate
    Nielsen Norman Group
    Dec, 2021
    - Sep, 2024

Experience

    • Australia
    • Design Services
    • 1 - 100 Employee
    • Designer
      • Feb 2023 - Present
    • Financial Services
    • 100 - 200 Employee
    • SEO Specialist
      • Feb 2021 - Feb 2023
    • Australia
    • Construction
    • 1 - 100 Employee
    • Experience Executive
      • May 2019 - Feb 2021

      After a year as an assistant, I advanced to the next role in my SEO career, where I took ownership of client relationships, strategy and objectives.What are my main responsibilities?* To lead the account management and delivery of SEO strategy for 5 of our 10 clients on retainer.* To assist the Account Director and Senior Manager in the development of the SEO strategy and execution of deliverables for another 3 clients.* Ensure all SEO tasks across each client is executed flawlessly and delivered on time. * Responsible for writing and reviewing client’s monthly reports to identify insights that ensure SEO and business objectives are achieved.* To provide daily mentorship, coaching and role modelling to our team’s assistant.* To provide daily account management via phone, email and face-to-face meetings with clients and internal teams. * Ensuring clients queries are responded to in a timely manner.* Presenting SEO strategy and training sessions to the marketing teams of current clients * Contribute to the strategy and presentation of pitches for new business.* Proactively stay abreast of SEO industry updates and communicate these changes to client teams.Clients included RACQ, QSuper, Truck Assist, UnitingCare Community, SilverChef, Carpet Call, DF Partners & Springfield City GroupWhat are the lessons I’ve learnt in this role?* Why quick and proactive communication is essential in successfully executing planned strategies for multiple clients.* The confidence to back my knowledge and experience to simply explain complex problems and solutions to clients.* How to use your unique talents and passions to bring new ideas and give more meaning to your current role. Show less

    • Experience Assistant
      • Dec 2017 - Apr 2019

      As a junior member of the Brisbane SEO team, I learnt on the job to deliver Resolution’s market leading SEO strategy and consultancy.What were my main responsibilities?* To develop my content, technical and linking knowledge through diligent self-learning.* Complete all SEO deliverables in a timely manner and of excellent quality which include: * Website SEO Audit (Onsite, Technical and Offsite) * Keyword Research * Metadata Recommendations * On-page Copy Recommendations (Headings, Keyword Seeding and Internal Linking) * Page Speed Optimisations * Backlink Analysis and Outreach * Local Search (GMB, Bing and Apple Maps) * Monthly Client Reporting and Insights* How to effectively use key SEO tools such as Google Analytics, Google Search Console, Google PageSpeed Insight, Keyword Planner, Screaming Frog, SEMRush, Ahrefs, Moz are more.* Proactively stay abreast of SEO industry news and trends * I took the initiative to create a monthly SEO newsletter called ‘The Keyword’, which shared industry updates with clients.Clients included QSuper, Truck Assist, UnitingCare Community, SilverChef, Triumph, Carpet Call and Vita Group.What were the key lessons I learnt in this role?* The importance of time management when completing tasks across multiple clients. * The ability to determine quickly when asking questions or finding solutions autonomously is most efficient.* How fast time flies in the corporate world! Make the most of each day by presenting only your best work. Show less

    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • First XI Cricket Coach
      • Feb 2015 - Mar 2018

      Fresh out of high school with way too much spare time on my hands, I felt the need to make the most of this freedom that was thrust upon me. Alongside my university studies, I was offered the opportunity to coach the school’s premier cricket team. What were my main responsibilities? * Plan and facilitate multiple training sessions per week for our squad of 15 players. * Provide players with strategic, technical and mentoring support and encouragement at all game fixtures. * Using past experience and talents as a cricketer to role model and foster the skills of players. What were the key lessons I learnt in this role? * Placing importance on creating a fun, supportive and loving team environment will result in success. * Desire is fundamental in the achievement of your goals. You’ve got to want it more than someone else. Achievements * Premiership Winners in 2016 and 2018. Show less

    • Small Business Owner
      • Aug 2016 - Dec 2017

      Born from the overwhelming success achieved during a university subject, Mugshot was taken from a simulated business into the real world as a partnership that aimed to create What were my main responsibilities? * Assisting in the legal and financial setup of our business partnership. * Responsible for executing MugShot’s marketing strategy, which used the 4 P’s to help foster a successful launch of * Lead the creation and building of MugShot’s WordPress website. This included purchasing a domain, setting up website hosting and using the use of the page builder Elementor to develop site content. * Managing MugShot’s operation which included the management of clients and creation of the business’s product. * Present experiences and learnings as a new start up business owner back to university students What were the key lessons I learnt in this role? * The large amount of administration required in setting up a new business and the barriers to success that poses * The difficulty in balancing friendship and professionalism in business and it important to a business’s longevity. * The satisfaction and meaning that you feel when you see first hand how you can contribute to a person’s happiness with your product. Show less

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • OMD Intern
      • Jul 2017 - Nov 2017

Education

  • Shillington Education
    Graphic Design
    2022 - 2022
  • QUT (Queensland University of Technology)
    Bachelor of Business, Marketing & Advertising
    2015 - 2019
  • AWARD School
    Art Direction and Copywriting
    2019 - 2019
  • Ormiston College
    High School Diploma, VHA - Very High Achievement; OP 3 Graduate
    2002 - 2014

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