Experience

Audi Plano
• United States
• Retail
• 1 - 100 Employee
• Sales Manager

  • Jun 2020 - Present


Toyota of Dallas

• United States
• Automotive
• 1 - 100 Employee

• Internet Sales Director

  • Aug 2013 - Jun 2020

• Internet Sales Director

  • Aug 2013 - Aug 2013

  I am Proficient in managing over 1,400 incoming internet and phone leads every month with a hybrid sales team of at least 50 new and pre-owned sales professionals. My sales team closes above 29% of internet and phone leads consistently, month after month. I am experienced in ADP and ADP Webdesking as well as responsible for completing IMR, ROI and DOCR reports. In addition to directing the Internet Department, setting and confirming appointments, training my employees, improving the store, contributing to gross profit, and closing car deals is also a large part of my role and duty as Internet Sales Director at Toyota of Dallas.Accomplishments: • Developed and directed a successful internet sales department consisting of over fifty sales agents at one of the largest automotive dealerships in the country. • Increased sales closing percentage from 15% to 20% in first 4 months of employment• Proceeded to increase sales closing percentage month over month constantly, reaching 30% most recently • Increased appointment set ratio from under 60% to over 75% set• Increased appointment show ratio from under 55% to over 65% shown• Created and managed social media accounts• Managed all website content and creative elements • Assisted with digital and physical mail advertising campaigns, using creativity to maintain an edge over the competition Awards: • Won the Berkshire Hathaway Internet Excellence Award 3 years in a row; 2017, 2018, and 2019o First dealership in the company’s history to achieve this award 3 years in a rowo Competed with 86 other dealerships within Berkshire Hathaway Automotive o Gross profit, consistency, closing percentage, and appointment percentage all attributed to the awards. • Became the largest volume dealership in North Texas and 20th largest dealership in the country in 2017o On average, over 50% of the dealerships sales derived from my departmentIG: https://www.instagram.com/toyotaofdallas/ Show less



Orr Nissan of Corinth

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Internet Manager and GT-R Specialist

  • Jan 2011 - Aug 2013

  Top Salesman/Internet Manager nearly every month since beginning of employment. Maintained over a 95% CSI (Customer Satisfaction Index) every month. Top GT-R salesman in the nation 2012-2013 (Nissan's $100,000 Super Car). Top Salesman/Internet Manager nearly every month since beginning of employment. Maintained over a 95% CSI (Customer Satisfaction Index) every month. Top GT-R salesman in the nation 2012-2013 (Nissan's $100,000 Super Car).



Herb's Paint & Body - Frisco

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Production Manager

  • 2009 - 2011

  In charge of quality control of up to 80 cars at a time; Main focus was to ensure cars were delivered to the clients on schedule with no issues, and to ensure all employees were completing their tasks on schedule and had the necessary parts and equipment to complete the task at hand. Extremely fast paced business with no room for error. In charge of quality control of up to 80 cars at a time; Main focus was to ensure cars were delivered to the clients on schedule with no issues, and to ensure all employees were completing their tasks on schedule and had the necessary parts and equipment to complete the task at hand. Extremely fast paced business with no room for error.