Mitchell Ewig
IT Support Specialist at CL&D Graphics- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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A+
Comp TIAMay, 2010- Nov, 2024
Experience
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CL&D
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United States
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Printing Services
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1 - 100 Employee
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IT Support Specialist
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Nov 2015 - Present
● Create, maintain, and disable Active Directory user accounts, groups, and computers along with group policy management. As well as adding/removing Exchange email accounts and licensing. ● Maintain and manage all desktop and laptop workstations in a corporate environment troubleshooting hardware, software, connectivity issues, image and new setup, and installation of peripherals and software. ● Manage security solutions along with patching computers and servers company wide. ● Provide technical phone support to internal users in a corporate environment, troubleshooting Windows 7 and 10, Office 365, and other various pieces of software and business systems. Show less
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TEKsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Desktop Support Specialist at CL&D Graphics
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May 2015 - Nov 2015
● Create, maintain, and disable Active Directory user accounts, groups, and computers along with group policy management. As well as adding/removing Exchange email accounts and licensing. ● Maintain and manage all desktop and laptop workstations in a corporate environment troubleshooting hardware, software, connectivity issues, image and new setup, and installation of peripherals and software. ● Manage security solutions along with patching computers and servers companywide. ● Provide technical phone support to internal users in a corporate environment, troubleshooting Windows 7 and 10, Office 365, and other various pieces of software and business systems. Show less
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Best Buy
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Retail
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700 & Above Employee
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Mobile Sales Consultant
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Oct 2013 - Nov 2014
•Provide personalized service and exceptional expertise for customers. •Handle all aspects of the sale including: customer contracts and warranties •Develop, maintain and communicate strong up-to-date knowledge of wireless products, accessories, pricing plans and service features. •Provide personalized service and exceptional expertise for customers. •Handle all aspects of the sale including: customer contracts and warranties •Develop, maintain and communicate strong up-to-date knowledge of wireless products, accessories, pricing plans and service features.
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University of Wisconsin-Milwaukee
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United States
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Higher Education
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700 & Above Employee
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Network Technician
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Aug 2011 - Jan 2013
• Maintain network for UWM Housing. • Create, maintain, and disable Active Directory user accounts. • Work with staff and troubleshoot issues. • Maintain desktop and laptop workstations in a corporate enterprise environment troubleshooting hardware, software, and connectivity issues, image and setup new workstations, and install peripherals and software. • Troubleshoot hardware, software and mobile device issues including: setting up mail accounts, installing updates, virus and malware removal, adding printers and wireless devices, map network drives. • Provide technical phone support to internal users in a corporate enterprise environment, troubleshooting software, Windows XP and 7, MS Office, and other software solutions. • South campus lead network support technician. Show less
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Southern Cross
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United States
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Utilities
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100 - 200 Employee
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Meter Maintenance
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Jun 2011 - Aug 2011
• Maintain and repair modules on natural gas meters • Independent working environment • Maintain and repair modules on natural gas meters • Independent working environment
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Education
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2008 - 2010
Waukesha County Technical College
Computer Hardware Technician, Computer Hardware Technology/Technician
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