Service Support Technician

• Mar 2021 - Present

Service Technician

• Feb 2019 - Feb 2021

I worked as a Resident Technician at Diversified Engineering, where I would attain smooth working efficiency by contributing in identifying, fixing, and troubleshooting flaws and errors in video conferencing system and performing quality checks. I secure AV technician contract through Diversified AV by coordinating and closely working Marsh & McLennan Solicitors while focusing on top standard work quality and realisation of set objectives. I build and maintain strong relationships with AGL Company by providing top-notch services and determining and fulfilling AGL’s demands. The following are highlights of the value I brought to Institute for Diversified Engineering.: ☛ Played an integral role in streamlining administering activities of audio and video, such as installing microphones and video monitors and operating sound and visual equipment on-site. ☛ Earned loyalty and satisfaction of AGL and Marsh organisations by delivering remarkable audio-visual services, such as setting up AV system and conducting quality control analysis ☛ Improved boardroom efficiency by recognising and fixing AV server faults and performing detailed inspection and evaluation of AV server racks functions.

AV assistant

• Feb 2017 - Jan 2019

In my recent role as Grounds and A/V, I supported in proper and timely execution of multiple events and sets by overseeing all aspects of set up and wrap up activities and plans in compliance with given guidelines. I spearheaded sound mixing and lightening procedures by remixing and playing desired music, adjusting sound level, and leading all aspects of lightning accordingly. The following are highlights of the value I brought to Institute for Camberwell Grammar School: ☛ Attained optimal results by facilitating and communicating with event coordinators to discuss audio, lighting, and video requirements and strategize effective plans. ☛ Provided outstanding support in assembling and arranging school’s major theatrical production through formulating and applying lucrative strategies and tactics.

Cashier

• Aug 2012 - Feb 2017

Amplified strong relationships with clients by responding to inquiries, handling complaints, and resolving problems in a courteous manner. Facilitated senior management by managing cash flow, accepting and receiving payments, and ensuring error-free transactions. Enhanced organisation productivity by supervising all retail assistant activities, such as ensuring all time availability of inventory, batching and ordering required materials, and directing employees towards work excellence. Amplified strong relationships with clients by responding to inquiries, handling complaints, and resolving problems in a courteous manner. Facilitated senior management by managing cash flow, accepting and receiving payments, and ensuring error-free transactions. Enhanced organisation productivity by supervising all retail assistant activities, such as ensuring all time availability of inventory, batching and ordering required materials, and directing employees towards work excellence.