Experience

Unqork

• United States
• Software Development
• 200 - 300 Employee

• Deal Desk Analyst

  • Jun 2023 - Present

  Grand Rapids, Michigan, United States



Lucid Holdings, Inc.

• United States
• Software Development
• 100 - 200 Employee

• Consultant, Customer Development

  • Mar 2022 - Jun 2023

  Grand Rapids, Michigan, United States Helped closed over ~$1.5-$2.1 million dollars per quarter Work closely with cusotmers on SOW, MSA and Contract creation Daly activities in Salesforce CPQ, drafting contracts and updating information Integral part of Deal Desk process and main point person for customers and legal team

• Sr. Analyst, Customer Development

  • Oct 2020 - Mar 2022

  Grand Rapids, Michigan, United States • Helped closed $2 million worth of new business • Worked daily in Salesforce, Microsoft PBI, Gmail, and Outlook • Routinely spoke with customers to answer questions and showcase product/Industry Expertise • Onboarded new hires and ran training calls on tools/processes • Assisted contract team with creation of SOW’s and billing materials



ZoomInfo

• United States
• Software Development
• 700 & Above Employee

• Account Executive

  • Jul 2019 - Aug 2020

  Greater Grand Rapids, Michigan Area Brought in well over $500,000 of new business Convinced and conversed with dozens of C-Level executives to purchase our products Ran reports, charts, diagrams and more within Salesforce Conducted 30 cold calls and 4 demos a day Became proficient in negotiation and time management Analyzed data, reports, graphs in Salesforce, excel and other tools

• Sales Development Representative

  • Jun 2018 - Jul 2019

  Greater Grand Rapids, Michigan Area



Brooksource

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Recruiter

  • Jun 2017 - May 2018

  Greater Grand Rapids, Michigan Area • Made 30-40 outbound calls a day • Performed internal interviews and proper vetting of all candidates • Maintained all information on clients within our internal CRM system • Went to numerous conferences to network and make connections with potential clients • Held daily stand up meetings to give updates on progress of work



Grand Valley State University

• United States
• Higher Education
• 700 & Above Employee

• Community Relations/Ticket Sales Intern

  • Aug 2016 - May 2017

  Allendale, Michigan • Building the brand of Grand Valley on and off campus • Maintain excellent customer service with fans at ticketed events • In charge of ticket sales at athletic events • Assist large corporate groups at football games to ensure their needs are satisfied • Experience with mascot handling and community outreach initiatives



Rockford IceHogs

• United States
• Spectator Sports
• 1 - 100 Employee

• Communications Intern

  • May 2016 - Aug 2016

  Rockford, Illinois Intern with the Rockford IceHogs Responsibilities include: -Constructing media guide for up-coming 2016-17 season -Updating records/stats from previous years -Sending out donations to local organizations for their fundraisers -Helping out with community relations events -Writing/editing press releases -Maintenance of website -Constructing roster bios for new players