Experience

Dana F. Cole & Company, LLP

• United States
• Accounting
• 1 - 100 Employee

• Computer Support Specialist

  • Jul 2022 - Present



Lincoln Industries

• United States
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• IT Technician at Lincoln Industries

  • Feb 2021 - Aug 2022



Nelnet

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Support Analyst

  • Sep 2019 - Feb 2021



Catholic Diocese of Lincoln

• Field Support Technician

  • Mar 2013 - Feb 2021

  Hardware and software support for end users on the school network. Computer setup, configuration, imaging with Microsoft Deployment Toolkit 2013/ Windows Deployment Service and deployment coordination. End user communication and education of organization protocols and procedures. Software testing, deployment and configuration. New product testing and research. Software maintenance and update deployment with network utilities. Team coordination and management. Hardware and software support for end users on the school network. Computer setup, configuration, imaging with Microsoft Deployment Toolkit 2013/ Windows Deployment Service and deployment coordination. End user communication and education of organization protocols and procedures. Software testing, deployment and configuration. New product testing and research. Software maintenance and update deployment with network utilities. Team coordination and management.



Sandhills Global

• United States
• Software Development
• 700 & Above Employee

• IT Support Specialist

  • Dec 2011 - Apr 2013

  End user support for clients of publications provided by the company. Remote assistance and troubleshooting of most common and uncommon problems faced within the Microsoft Windows operating system environment. Microsoft Outlook setup and migration when necessary. Apple, Blackberry and Android support for mobile devices Procedure education and tutoring as needed by clients. End user support for clients of publications provided by the company. Remote assistance and troubleshooting of most common and uncommon problems faced within the Microsoft Windows operating system environment. Microsoft Outlook setup and migration when necessary. Apple, Blackberry and Android support for mobile devices Procedure education and tutoring as needed by clients.



Catholic Diocese of Lincoln

• Field Support Technician Intern

  • Jul 2010 - Dec 2011

  Hardware setup and deployment. OS and software troubleshooting and diagnosis. Hardware setup and deployment. OS and software troubleshooting and diagnosis.