Manager of Distribution

• Feb 2023 - Present

Senior Operations Manager, South Texas Region

• Mar 2020 - Dec 2022

Promoted to lead a team of eight direct reports and 120+ associates across two facilities in South Texas with accountability for inventory control, shipping and receiving, warehouse logistics, budget administration, and P&L management. * Deploy process improvements which have resulted in rapid growth from $25M to $155M in annual revenue while driving a 10% increase in quality and reducing delivery times * Led teams to receive Distribution Center of the Year award in 2021 and 2022 through inventory optimization and partner with sales leadership to enhance customer experience * Negotiated contracts and coordinated with 3PL partners to assemble and deploy 40+ delivery trucks and worked with customers to streamline shipping logistics by identifying opportunities for operational process improvements* Instrumental in the selection and onboarding of new vendors and partners to expand capabilities around data governance, invoicing and reporting, and performance management Show less

Senior Manager

• Apr 2012 - Mar 2020

Facilitated the startup and expansion of two new distribution centers and two new retail stores overseeing shipping, receiving, transportation, and facilities maintenance and repairs for the New Mexico region.* Managed cross-functional teams comprised of more than 40 employees with full responsibility for operating within budget parameters and maintaining P&L across two locations including Albuquerque and Farmington, NM* Oversaw delivery operations, scheduling, inventory, shipping, and documentation and created a culture of safety and performance excellence * Managed weekly performance meetings, provided follow up coaching and feedback to managers, and advised leadership of training needs to fill critical skills gaps* Continuously assessed inventory methods, equipment performance, and quality of operations to identify areas for improved efficiency Show less

Receiving Manager

• Jan 2010 - Apr 2012

Managed warehouse, inventory, and transportation operations for order fulfillment and achieved cost reductions through efficiency improvements, safety initiatives, driver training, preventive maintenance, and improved route planning.* Completed invoices, reconciled inventory, cleared discrepancies on reports, and worked closely with supervisors, dispatchers, peers, and customers to ensure the highest levels of service quality* Improved service quality by rewriting operating plans, upgrading talent, and realigning resources to better serve customer needs Show less

Inventory Supervisor

• Jan 2008 - Jan 2010

Managed warehouse inventory through cycle count processes to identify and rectify inventory record discrepancies.* Maintained 99.9% inventory accuracy* Provided feedback to warehouse managers on process discipline and improvement

Fleet Dispatcher

• Apr 2007 - Jan 2008

Oversaw the dispatch of 7-10 delivery trucks daily and coordinated with internal resources to troubleshoot delivery issues, facilitate driver training, manage staffing levels, and resolve customer requests and complaints.* Optimized profit margins through cost controls, route planning and deliveries, and personnel training to increase order accuracy to meet the needs of customers* Performed administrative functions, gaining valuable experience in supply chain administration, quality assurance, and customer service Show less