Experience

Neyer Management

• United States
• Commercial Real Estate
• 1 - 100 Employee

• Senior Property Assistant

  • Dec 2018 - Present



Neyer Commerical Realty

• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Assistant Property Manager

  • Apr 2016 - Oct 2018



Neyer Real Estate Management

• Property Manager Assistant

  • Jul 2012 - Apr 2016

  As a Property Assistant with Neyer, I am at times, the initial contact for our clients when an issue is present. Providing a resolution in a timely manner is my goal. Dispatching our assigned maintenance technician through our work order system allows me to thoroughly track all labor hours, materials, job completion and most importantly...feedback from our customers. I am responsible for weekly A/P, data entry and final compilation of monthly reports, keeping tenant information updated, maintaining property files and information, maintaining tenant certificates of insurance, running A/R reports and sending out late statements to tenants. I am responsible for monthly labor billings and material charges for which I create tenant billbacks and charge adjustments. Keeping detailed records of credit card receipts along with all work orders and invoices to provide when necessary is another important task. I also keep the sales reports updated. Maintaining a detailed call log is a crucial step in ensuring that I am following up with tenants and making sure we are providing the best service possible. My hope is that I can provide efficient and effective solutions to make the team I am part of a success.



Neyer Management

• Customer Service Manager

  • Sep 2010 - Jul 2012

  As the Customer Service Manager at Neyer, I was responsible for operating and manintaing awork order system that dispatched maintenance techs to different properties, running bi-weekly and monthly reports, and generating invoices for work performed.I was also responsible for opening all incoming mail, coding invoices, answering all incoming calls, making remote and daily deposits for several large accounts, working with insurance companies to obtain Certificates of Liability and Worker’s Compensation information as well as entering information into YARDI, maintaining, coding and reconciling of all credit card statements, and working closely with tenants and vendors on a daily basis.



Village of Arlington Heights

• Clerk of Courts

  • Jan 2010 - Sep 2010

  As the Clerk of Court in Arlington Heights, I handled all of the data entry of traffic/criminal citations into a Mayor’s Court based software program, including the entering of warrants, issuing license forfeitures and warrant blocks, and working closely with the BMV.Giving a detailed report monthly to the Mayor regarding finances and the quantity of citations, reporting quarterly to the Supreme Court, making daily deposits and reconciling monthly financials were also included.I was also responsible for the transcription of monthly council minutes, answering and transferring calls, helping to ensure Mayor’s Court runs efficiently twice a month, working closely with the Police Department on a variety of issues, and ordering all office supplies.



CTTS Inc.

• United States
• Media Production
• 1 - 100 Employee

• Customer Service Representative

  • 1999 - 2001

  My role as a Customer Service Representative with CTTS required maintaining employee development training program through tracking of testing requirements, test results evaluation, and database maintenance for records storage and retrieval.I also coordinated enrollment and completion of computer training classes, including responding to class inquiries from inbound calls, class scheduling, and invoicing and billing of learning participants.Controlling inventory efficiency by inbound and outbound tracking of resources, ordering replenishment stock of books and supplies, and placing service orders to maintain functional equipment were also tasks involved in this position.I also facilitated training class overview and course orientation sessions for agencies aspiring to utilize courses for development of members, clientele and other potential participants.