Experience

North Carolina National Guard

• United States
• Armed Forces
• 400 - 500 Employee

• Communications Specialist / Work Center Supervisor

  • May 2005 - Present

  • Responsible for communication equipment in excess of $1.5M without loss, destruction, or misuse with an ongoing 100% success rate • Provide technical assistance and hands on training to users / operators of COMSEC secured digital systems to include Satellite Trailer Terminals, Movement Tracking Systems, Harris Radios, Army Battlefield Command Systems, Enhanced Positioning Location Radio Systems, Single Ground Airborne Radio Systems, and Blue Force Tracker systems • Maintain computer database program containing over 30,000 employee files to facilitate personnel record-keeping and to increase U.S. Military awards document production by 60% • Developed a preventive / corrective maintenance program that saved the Army over $1M by opting for reconditioned versus new parts Show less



NCARNG Joint Forces Headquarters

• Human Resources Development Assistant/ADOS

  • Nov 2013 - Aug 2014

  • Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering training, organizational development, and career development initiatives • Uses a wide variety of learning methods including technology-based methodologies to provide consultative services • Conducts systematic studies to determine the immediate and long-range training needs of employees engaged in complex work • Evaluates training vendors based on feedback from attendees and managers Show less



Carolinas Healthcare System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Account Representative

  • May 2002 - Feb 2007

  • Responsible for examining, correcting, and processing medical insurance claims for financial reimbursement • Prepared and attached all required claims documentation including referrals, treatment plans or other required correspondence to reduce incidence of denials • Contacted insurance providers to verify patient eligibility, insurance information, and to obtain authorization for proper billing • Performed qualitative analysis of records to ensure accuracy, internal consistency, and correlation of recorded data; established long-term tracking procedures for weekly reports and spreadsheets Show less