Experience

Macy's

• Retail Apparel and Fashion
• 700 & Above Employee

• Manager -Sales, Customer Experience

  • Jun 2021 - Present

  • Execute businesses for multiple departments and teams including all front and back of house duties. (Home Store, Furniture/Mattresses, Women’s Shoes, and Backstage Store)• Lead initiatives to create customer loyalty and a customer obsessed store culture• Strategize action for continued improvement in sales, in store rewards program results, and associate development• Recruiting, hiring, scheduling

• Clinique Counter Manager

  • Nov 2020 - Jun 2021

  • Planned and executed spring GWP event, ending 100%+ to sales goals• Coached, motivated, and developed beauty associates to achieve sales goals and maintain guest focused culture• Executed new beauty selling techniques to align with Covid-19 safety guidelines



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Prestige Manager

  • Apr 2018 - Oct 2020

  • Increased department sales by 25% from previous year by elevating focus brands though strategic selling practices• Planned and executed in-store events, ending 100%+ to sales goals• Trained and developed new general managers in store and middle managers from surrounding stores remotely, as District Event Lead, to elevate event operations and to increase event sales

• Retail Sales Manager

  • Feb 2018 - Apr 2018

  • Recruited, hired, and developed teams of Boutique Leads and Beauty Advisors to maintain guest focused culture• Examined, planned, and executed innovative business plans by writing and communicating a weekly business review to achieve top sales results• Created weekly schedules based on predicted staffing needs, budgets, and employee requests to protect guest experience and payroll budget

• Merchandise and Service Coordinator

  • Jul 2017 - Feb 2018

  • Executed weekly shipment and physical inventory processes to ensure accuracy and control of shrink• Forecasted and adjusted payroll to maximize productivity and workload• Developed and maintained relationships with external brand partners to increase departmental sales



Dollar Tree Stores

• Retail
• 700 & Above Employee

• Assistant Manager

  • Nov 2013 - Jul 2017

  • Achieved sales results through front-end sales floor operations • Assisted in hiring, training, and developing store associates • Maintained a professional and friendly environment for guests and associates • Achieved sales results through front-end sales floor operations • Assisted in hiring, training, and developing store associates • Maintained a professional and friendly environment for guests and associates