Experience

Luxury Brand Partners, LLC

• United States
• Wholesale
• 100 - 200 Employee

• IN COMMON B2B and Community Manager

  • Apr 2022 - Present

  • Responsible for acquiring new business through outreach on social media, and cold sampling • Conduct market research and reported on competitors. •Lead sales planning, development and account management to grow existing accounts and establish new sales accounts. •Manage external agencies and internal resources to support Pro B2B Sales and rewards programs •Work with marketing to develop a new Pro website, plan all pro emails, social posts, and other promotions and giveaways to increase traffic and conversion • Manage professional affiliate program • Use CRM database to track leads and accounts. • Build sales forecasts and schedules to reflect desired productivity targets.



IN COMMON

• Social Media Community Manager

  • Dec 2020 - Present

  •Responsible for curating IN COMMON's social channels to enhance new and existingcustomers engagement•Liaised with senior leadership to concept and pitch strategic social campaigns andcontent plans.•Engaged with and responded to online audience through relevant comments whilekeeping the brand voice to help build the community.• Collaborated with other departments to coordinate strategic marketing activities.

• B2B E-Commerce Sales Representative

  • Aug 2019 - Dec 2020

  • Contacted new and existing customers to outline the benefits of products.• Placed orders and answered customer questions completely digitally.• Fostered relationships with customers to expand customer base and retain business.• Answered product questions with up-to-date knowledge of sales and promotions.• Leveraged CRM system to manage sales activities and track sales performance.Built and maintained relationships with peers and upper management to drive teamsuccess.



Hattori Hanzo Shears

• United States
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Regional Brand Manager

  • Oct 2018 - Jul 2019

  •Top 5% of sales within the company; drove the overall expansion of client base by acquiring 500 new accounts within 1 year • Educated customers on product features and technical details to highlight benefits. • Attended trade shows to network and obtain new business relationships. • Hosted artists for 3-day tours in multiple salons. •Followed up with customers to identify and resolve service, account or technical issues and maintain satisfaction. • Negotiated prices and set up contracts to finalize sales agreements. Demonstrated products to potential customers and answered questions to close sales.



Freelance

• Hairstylist

  • Feb 2014 - Oct 2018

  -Actively worked behind the chair alternating between retail sales and the service area. -Provided services to meet the clients’ specific needs including consultations, color/color correction, haircuts, customized treatments, blowouts and bridal styling. -Engaged with clients to deliver a distinct and delightful client experience to maintain client retention. -Managed supplies, bookkeeping, and continuing education to offer the most efficient and on trend services