Experience

Tutti Bambini

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Sales Support Administrator

  • Oct 2021 - Present



Next Ltd

• Sales Associate

  • Nov 2016 - Present

  Meet & greet, assist and sell to customers Operate till and handle financial transactions Merchandise and replenish stock Assist with deliveries and stock handling Continually develop an understanding of the company’s culture and products Take responsibility for a specific area of the store’s operation Take responsibility for personal development Meet & greet, assist and sell to customers Operate till and handle financial transactions Merchandise and replenish stock Assist with deliveries and stock handling Continually develop an understanding of the company’s culture and products Take responsibility for a specific area of the store’s operation Take responsibility for personal development



Big Yellow Self Storage

• United Kingdom
• Warehousing and Storage
• 200 - 300 Employee

• Administrative Assistant

  • Feb 2017 - Jan 2022

  Answering all telephone and direct calls to the store from customersReceive and respond to all email messagesSchedule meetings for Managers and Directors of the store and hold conference callsProduce reports and spreadsheets as to how the company is progressingMake all travel arrangements for members of staff and ManagersMaintain filing system.Manage banking and petty cash on a daily basisOrganising work, planning and prioritising tasks and making decisions as appropriate to ensure objectives are achievedAlways maintaining a positive outlook, working on my own initiative and demonstrating a committed and flexible approach. Always striving to constantly exceed customer and employer expectations



Cutting Crew Salon

• Head Receptionist

  • Oct 2010 - Nov 2016

  Meeting and greeting customers on arrival. Providing a friendly and helpful service to customers, building rapport and always going that extra mile. Achieving sales targets. Excellent product knowledge, always keeping up to date with trends. Having a comprehensive brand and retail industry knowledge. Able to maintain high standards of display and visual merchandising to ensure stock is well presented. Able to listen to the customers and find out their needs. Tactfully resolving customer disputes. Responding to enquiries received by telephone or email. To liaise with PR companies and press on promotions or events.



Reed Specialist Recruitment

• Perms Recruitment Consultant

  • Mar 2007 - Sep 2010

  Highly skilled in telephone based and face to face Business to Business salesBuilding professional relationships with both clients and candidatesAchieved and often exceeded monthly and quarterly revenue targetsMeeting with clients face to face and presenting a professional imageExcellent Account Management skills after initial saleBuilding relationships with contractual businessesCanvass new vacancies by building rapport and liaising with ClientsResourcing suitable Candidates that best match to positionInterview Candidates to check they are eligible for the roleMake sure the Candidates are fully prepared before attending interviewAssessing Candidates IT Skills using online testingMaking sure that the Candidates are fully registered and eligible to work in the UKWorking as part of a busy team, offering support to colleagues when necessaryBeing able to manage my own workloadEntertaining new Clients and selling in ReedManaging a desk of over 100 jobsHitting monthly targets and making sure my weekly activity is achievedExtensive experience in covering reception



Adecco Recruitment

• Perm & Temp Recruitment Consultant

  • May 2006 - Mar 2007

  Responsible for screening, assessing and interviewing candidates for both temporary and permanent positions ensuring 100% fill rate Dealing with sickness, holiday and Management Information trackers Monitoring attrition Client liaison Candidate attraction campaign, planning and implementation Weekly on site visits Targeted to increase temporary numbers and revenue Implementing branch procedures to ensure Client compliance Responsible for screening, assessing and interviewing candidates for both temporary and permanent positions ensuring 100% fill rate Dealing with sickness, holiday and Management Information trackers Monitoring attrition Client liaison Candidate attraction campaign, planning and implementation Weekly on site visits Targeted to increase temporary numbers and revenue Implementing branch procedures to ensure Client compliance



Scottish Rocks

• Sales & Development Manger

  • Aug 2005 - Apr 2006

  Scottish Rocks Professional Basketball Team; Responsible for identifying, developing and maintaining community activity and funded initiatives. In addition, I had a significant role in supporting all commercial objectives of the club including sponsorship and sales. My job was incredibly varied and I have summarised below, a brief list of my duties.Organisation and implementation of the Rocks programme of community events. Identifying opportunities, costing and scheduling activity. Generating opportunities and maintaining day to day contact with suppliers, customers and community coaches. Identify available and suitable community coaches to fulfil the extensive programme of community events. Responsible for the smooth running of the game day production in the Arena foyer, including crew management, ticket allocation, merchandise stocking and sales, VIP guest liaison and box office liaison. Supporting club sponsor activity including maintaining existing sponsor relations and identifying potential sponsors. Also, identifying requirements for co-ordinated season long campaigns to support current marketing initiatives, including merchandise stock and sales.



The Appeals Service

• Events Co-ordinator

  • Apr 2003 - Aug 2005

  Organised training events and accommodation at a variety of venues around the country. This involved liaising with hotels and other venues to establish the most cost effective way of arranging room and equipment hire, catering, and overnight accommodation for delegates. This role required a great deal of professionalism and an extremely high standard of organisational skills, along with a friendly and outgoing personality. Organised training events and accommodation at a variety of venues around the country. This involved liaising with hotels and other venues to establish the most cost effective way of arranging room and equipment hire, catering, and overnight accommodation for delegates. This role required a great deal of professionalism and an extremely high standard of organisational skills, along with a friendly and outgoing personality.



Child Support Agency

• Administrative/Executive Officer

  • Apr 1993 - Apr 2003

  Based at the Department Of Working Pensions Headquarters in the West Midlands where I dealt with claims for compensation received from clients who dealt with the DWP. This was a very customer service focused role and mainly involved telephoning customers to advise them on their claims. During this role, I also had the opportunity to supervise 21 members of staff and my duties included organising a weekly rota of staff duties and compiling weekly statistics for the department. I also attended Management meetings and implemented meeting decisions with the staff.