Experience

H. BAUER PUBLISHING

• United Kingdom
• 1 - 100 Employee

• Recptionist / Post Room Manager

  • Sep 1992 - Dec 2017

  Post Room Supervisor (secondment) 2017 • Managed the Security Passes, issued new passes to new joiners and dealt with the replacement of lost passes • Ensured all Royal Mail Business Post was disturbed to the relevant departments quickly and accurately • Arranged all Courier deliveries and collections, ensured the most cost-effective processes were used as well as ensuring the packages arrived on time. Dealt with both International and National deliveries Receptionist / Telephonist 1992 - 2017 • Welcomed all visitors and advised the relevant member of staff of their arrival • Booked internal meeting rooms and ensured the right equipment was booked and available • Managed the Switchboard, directed calls as appropriate and proactively managed cold calls • Arranged and booked all the couriers for National and International delivery • Booked taxies for staff and clients • Checked all invoices for taxis and couriers and crossed checked the invoices to the actual bookings, made sure no unreasonable extra costs were added • Organised the booking of all the temps required for the office and signed off the temp’s time sheets • Managed the company phone list ensured job titles and extensions were kept up to date. • Managed Security passes for staff and visitors • Order and managed post rooms supplies for example stamps • Managed staff’s personal postage, advised staff the item had arrived and maintained a log of items received and sold stamps as needed • Kept magazines in reception were updated and ensured the most recent magazines were on display • Trained up temps and staff to manage the switchboard • Maintained a log for archived files and arranged the for the • files to be stored offsite • Ordered stationary for all staff ensured the company guidelines were followed • Maintained the milk order, ensured the quantity of the milk brought was proactively managed